Make a Virtual Appointment

Virtual Care

You can now schedule a Virtual Care appointment to visit with an SHC provider via Zoom. Virtual Care is appropriate for a variety of conditions. Appointments are available with Primary Care and Women's Health providers. If we determine your need cannot be met through Virtual Care, we will make arrangements for an in-person appointment at the SHC or direct you to a provider in your area.

Conditions we can manage through Virtual Care

You should use Virtual Care if you have symptoms of fever, cough, or shortness of breath – or if you may have been exposed to COVID-19. This includes anyone who:

Traveled to or through an area with widespread, ongoing COVID-19 transmission in the last 14 days
Had close contact with someone with a confirmed COVID-19 infection
Had close and prolonged exposure to someone currently suspected of having COVID-19 whose test results are pending

Virtual Care is also appropriate for anyone who has:

cold, flu, and COVID-19 symptoms
urinary tract infections
sexual health concerns
birth control including emergency contraception
genital symptoms
belly aches, nausea, and/or diarrhea
headaches
seasonal allergies
pink eye
rashes
bruises and sprains
follow-up of chronic conditions

Schedule an Appointment

You can schedule most medical appointments through the SHC Portal. Just log in and click "Appointments".

For assistance, please call (212) 443-1000.

Note: For certain appointment types, you need to schedule your appointment by phone.

Prepare for Your Appointment

Virtual Care appointments take place over Zoom. Need help with Zoom?

Join a test meeting to check your connection.
Review the NYU IT Getting Started instructions for help.

Gather everything you'll need.

Have your NYU I.D. and your health insurance card available for every appointment.
Make a list of all symptoms and concerns, allergies and medications, prior to your appointment so that you don't forget anything that may be important to you and your provider.

Don't be afraid to ask questions. It is important to us that all your concerns, no matter how small they seem to you, be addressed—be your own advocate!