Is Your NYU Account Temporarily Suspended?
No worries! Whether your password is expired, forgotten, or just mistyped, you can quickly fix this issue yourself.

Error message on Login Page: Your account has been temporarily suspended. Please wait 15 minutes and try again.

Reset Password, Change Password, and Activate NetID

Your NYU NetID and password are the gateway to online NYU services, including NYUHome and NYU Google Services. Go to the NYU Start Page to:

  • Find or activate your NYU NetID 
  • Reset a forgotten or expired password
  • Log in and change your password

For more information, watch the password videos, review the support articles below, and visit the Multi-Factor Authentication (Duo) page.

Password illustration

Reset My Password

Forgotton or Expired
Watch this How to Reset Password video or follow these step-by-step instructions.


Change My Password

Want to update an active password?
Watch this How to Change Password video or follow these these instructions.