The Download
September 2023
Top Troubleshooting Tips for Tech Services
Find answers to commonly asked questions about some of NYU’s most-used tech services, including resetting forgotten or expired passwords, connecting to NYU Wi-Fi, and modifying Multi-Factor Authentication (MFA) and Duo Push settings.
The ABCs of MFA: Enrolling and Making Changes
Multi-Factor Authentication is required to help keep NYU accounts cybersecure. If you're just setting it up, or if you need to add or change an MFA device, here's how.
Gaming and Streaming in NYC Residence Halls
If you live in an NYC residence hall and have a gaming, streaming, or smart device (and who doesn't?), get it online using NYU Wi-Fi or Ethernet.
LaGuardia Student Tech Center's New Fit
The renovation of the LaGuardia STC is complete! Come by and check out the new look, including updated workstations, refreshed A/V equipment, a tech-enhanced classroom, video games, VR, and more.
NYU Engage: Find Student Clubs and Events
NYU Engage connects students with shared interests to events, clubs, and organizations. It's also where you get your Engage Event Pass, which some events require.
VCL: The Computer Lab You Take with You
The Virtual Computer Lab (VCL) enables NYU students to access popular software and apps on the web, without installing anything. Find out how to use it—on or off campus—and what's available.
Google Spaces Is Getting a New Look
Spaces in NYU Email is being upgraded by Google to a new in-line threaded experience on a rolling basis between this month and March 2024. Messages sent before the upgrade won’t be lost, just rearranged. Learn more.
Need In-Person Tech Support? Make an NYU IT Service Desk Appointment
The NYU IT Service Desk is available by phone and email 24/7 to answer the NYU community's tech questions. If you need in-person support in NYC, make an appointment to visit the IT Service Desk.