Multi-Factor Authentication (Duo)
Use Duo Push for the Fastest Way to Log In
Duo Push is safer than a phone call or a text message. Duo is more secure, easier, and the most popular way to log in.
- If you haven't already, download and install the Duo Mobile app
- Log in at start.nyu.edu
- At the Duo prompt, don’t approve your authentication yet. Instead, click My Settings & Devices in the left menu, then authenticate.
- On the My Settings & Devices screen, select these options:
Default Device: Select your phone number
When I log in: Automatically send this device to a Duo Push
Click Save and you’re all set!
- Now, just tap Approve on the Duo login request on your device to authenticate.
NYU Multi-Factor Authentication (MFA) adds a second layer of security to help prevent anyone other than you from accessing your sensitive information online. The service NYU uses for MFA is called Duo.
Enrolling in and Using MFA
Follow the instructions below to start benefiting from the additional security provided by NYU Multi-Factor Authentication (MFA).
Step 2: Manage MFA Devices & Settings
Step 3: How to Use NYU MFA
TIP: For the best MFA experience, enroll two or more devices and use the Duo Mobile app to easily authenticate even without cell or Internet service and when traveling. See below for instructions.
Additional MFA Resources
Need Assistance with MFA?
Reporting a Lost or Stolen MFA Device
If you are using your phone or device with NYU Multi-Factor Authentication and lose that device or suspect that it has been stolen, please contact the IT Service Desk immediately (open 24/7). Service Desk staff will disable the device for Multi-Factor Authentication and help you log in using another device or bypass code.
While it is important that you contact the IT Service Desk, if you lose your phone, remember that your password will still protect your account(s).