NYU Wi-Fi

On this page: About NYU Wi-Fi | Wi-Fi Security Certificates | Troubleshooting Your NYU Wi-Fi Connection | Test Your Wi-Fi Connection | Use the ‘nyu’ Wi-Fi Network | For Windows Users | For Apple Users

Connecting to NYU's Wireless Network

• In most cases, you should use the nyu wi-fi network unless:
  
  • Your device only detects the nyu-legacy network or
    
  • You’re connecting a game console or digital media device in a residence hall
• Can’t connect?
  • You may need to follow these detailed instructions to forget or remove the nyu network, restart your device, then reconnect to nyu with your NetID and password, then trust the security certificate, if prompted. 
  • Confirm that you’re in a supported NYU Wi-Fi location
  • Review more tips: Troubleshooting Your NYU Wi-Fi Connection.
• Slow connection?
  • Occasionally turn off and restart your device to improve performance. (Once per week would be considered a ‘best practice’.)
  • Test your connection speed. Speeds above 20 Mbps bandwidth are acceptable.
  • Windows users: Ensure your device's wireless card is using the most up-to-date driver software available from the card’s manufacturer.

Watch the video NYU Wi-Fi - Connecting to the Wireless Network.

About NYU Wi-Fi, NYU's Wireless Network

Wi-Fi Security Certificates

Once a year, or after a substantial upgrade to NYU's Wi-Fi network, you may be asked to accept a security certifcate when you connect to NYU Wi-Fi. This is an important part of keeping the Wi-Fi network secure. Accept the certifcate. No further action is required, and the certificate will be good for the remainder of the year.

Troubleshooting Your NYU Wi-Fi Connection

Watch the video NYU Wi-Fi: Troubleshooting Your Connection.

There are a number of factors at play when troubleshooting wireless connectivity or performance issues. Below are a few helpful tips for a smooth wireless experience. For additional help, please see this Servicelink article on NYU Wi-Fi troubleshooting steps.