A message to our students:
Thanks to your time, thoughtfulness, and dedication to making NYU a better place, the Student Voice Series was a success! In total, we received over 26,000 points of feedback from students from five surveys throughout the 2020-21 academic year. We sent A LOT of emails and messages to you over the past school year, and we’re grateful that you took the time to answer our questions. NYU is using your responses to build a better future for you and all NYU students!
The Office of Student Success
What is the Student Voice Series?
As higher education adapted to a new reality due to COVID-19, NYU was committed to ensuring that the student voice remains at the center of all we do. To help make that possible, the University developed the Student Voice Series as a way to periodically check-in with students, no matter their location, and learn more about their NYU experience and unique needs. The goals of the Student Voice Series were to better understand the obstacles our students were facing and then help them navigate and find timely support.
Who participated in the Student Voice Series?
All enrolled bachelors degree-seeking, undergraduate students whose home school is the New York campus were invited to take the surveys.
What kind of questions were in the survey?
The questions asked students about their opinions and perceptions of their NYU experience. Students provided feedback on a variety of topics ranging from academic preparedness to resource utilization.
How many times were the surveys administered?
Students received a Student Voice survey 1-3 times per semester during the 2020-2021 academic year.
How did NYU use the results?
- The Office of Student Success shared emerging trends of each survey in the series with NYU Leadership over the course of the academic year.
- The Office of Student Success provided individual outreach to students who indicate they need additional help.
Are the responses confidential?
Responses were used for institutional research purposes only and are strictly confidential. The results were used in aggregate form only and cannot be identified individually outside of the Office of Student Success.
Students are most looking forward to attending in-person classes this fall.
(Credit: April 2021 Student Voice Survey)
65% of students said they were likely to continue to engage with virtual one-on-one support.
(Credit: April 2021 Student Voice Survey)
60% of students were interested in the option to take one course per semester in a remote format.
(Credit: February 2021 Student Voice Survey)
NYU is excited to see students return to campus and we’re glad you are too! When asked what they are most looking forward to when in-person operations resume in the fall, 53% of students said they were looking forward to attending classes in person, 39% said hanging out with their NYU friends, and 38% said meeting new people.
Some students expressed interest in keeping virtual support, even after NYU returned to in-person operations. This tells us that the flexibility of virtual meetings and support was beneficial and that NYU should continue to offer these opportunities in addition to in-person support.
This interesting data point tells us that some classes offered by NYU adapted well to a remote environment. The University is considering ways that it could continue to incorporate remote learning in future course offerings.
About Our First Year Surveys
The Office of Student Success administered two surveys to first-year students:
- The NYU First Year Survey, administered in the summer and into the fall semester
- The NYU First Year Check-In Survey, administered in the spring semester
The NYU First Year Survey helped us gain insight into our incoming students’ habits and expectations of college before they start school. The NYU First Year Check-In Survey touched base with our first-year students about their experiences to help us assess their personal and academic development since entering NYU.
Both surveys were administered by the Higher Education Research Institute (HERI) at the University of California, Los Angeles, and are distributed nationally.