Student Hot Topics and FAQs

Before contacting us, please review the most frequently asked questions our staff receives through phone calls and emails first.

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WAYS TO CONTACT US

OGS work hours are Monday - Friday, 9 AM - 5 PM ET.

There are three ways in which you can speak with an OGS international student advisor: through email, via Zoom advising, or by in-person advising. If you need a travel signature, you can simply request one online by completing our Document Release Form. We encourage students to use our online services whenever possible in order to reduce congestion at our offices.

Are you instead looking for visa help for an NYU site outside of the US? Contact an outbound immigration advisor.

Are you an international scholar (faculty, researcher, or J-1 student intern)? Contact scholar services instead.


Upcoming Office Closings

Friday, May 24 OGS closes at 4:00 PM ET for Memorial Day. We reopen on Tuesday, May 28 at 9:00 AM ET.


Check the website

Find detailed, step-by-step guidance on how to apply for employment authorization, what documents you need to carry with you to travel and more. Most questions international students have can be answered by checking OGS pages of the NYU website.


Advising Appointments

Book a Zoom Advising Appointment

Please note that this service is intended for newly admitted and currently enrolled NYU students in addition to NYU alumni. If you are a prospective student, please review NYU admissions information. If you are an NYU staff or faculty member, please send us an email.

Visit OGS for In-Person Advising

Students* can visit the StudentLink Center (either in Manhattan or Brooklyn) to meet with an OGS advisor in person. On the day you want to come into the office, you can join the queue by text or use the kiosks when you arrive.

Simply click the link for the office you'd like to visit. You will be asked a few questions, and then select OGS F1/J1 Visa Holder Appointments when asked which area you would like to get in line for. Even if you don't yet have F1/J1 status, this will be the queue for you if you are a noncitizen needing immigration guidance in the US. If you are an international visiting research scholar or faculty member, please instead contact OGS Scholar Services to request an appointment.

* Alumni, parents, or family members who wish to discuss questions or concerns require a valid Consent to Disclose Student Information form on file from the student and should book a Zoom advising appointment or send us an email.


Send an Email

Once you fill out the form, we'll respond to you by email within 5 business days.