Contact Us
Student Hot Topics and FAQs
Before contacting us, please review the most frequently asked questions our staff receives through phone calls and emails first.
OGS work hours are Monday - Friday, 9 AM - 5 PM ET.
There are three ways in which you can speak with an OGS international student advisor: through email, via Zoom advising, or by in-person advising. If you need a travel signature, you can simply request one online by completing our Document Release Form. We encourage students to use our online services whenever possible in order to reduce congestion at our offices.
- Check our Resources Section
- Book an Advising Appointment
• Zoom Advising Appointment
• Visit OGS for In-Person Advising - Send an Email
- Call us at 212-998-4720
Are you instead looking for visa help for an NYU site outside of the US? Contact an outbound immigration advisor.
Are you an international scholar (faculty, researcher, or J-1 student intern)? Contact scholar services instead.
Upcoming Office Closings
Thursday, December 7 OGS closes at 1:00 PM ET for an office event. We reopen on Friday, December 8 at 9:00 AM ET.
Friday, December 22 OGS closes at 4:00 PM ET for Winter Recess. We reopen on Wednesday, January 3 at 9:00 AM ET.
Check the website
Find detailed, step-by-step guidance on how to apply for employment authorization, what documents you need to carry with you to travel and more. Most questions international students have can be answered by checking OGS pages of the NYU website.
Advising Appointments
Book a Zoom Advising Appointment
Please note that this service is intended for newly admitted and currently enrolled NYU students in addition to NYU alumni. If you are a prospective student, please review NYU admissions information. If you are an NYU staff or faculty member, please send us an email.
Visit OGS for In-Person Advising
Students* can visit the StudentLink Center (either in Manhattan or Brooklyn) to meet with an OGS advisor in person. On the day you want to come into the office, you can join the queue by text or use the kiosks when you arrive.
Simply click the link for the office you'd like to visit. You will be asked a few questions, and then select OGS F1/J1 Visa Holder Appointments when asked which area you would like to get in line for. Even if you don't yet have F1/J1 status, this will be the queue for you if you are a noncitizen needing immigration guidance in the US.
* Alumni, parents, or family members who wish to discuss questions or concerns require a valid Consent to Disclose Student Information form on file from the student and should book a Zoom advising appointment or send us an email.