This page was last updated April 26, 2021 to reflect that the US government has confirmed COVID-19 guidance will remain in effect for the 2021-2022 Academic Year.

For Immigration Emergencies while OGS Is Closed

Please call NYU Campus Safety at 212-998-2222.

US Government Services Impacted by the Ongoing Pandemic

Social Security Numbers (Social Security Administration)

The Social Security Administration has suspended face-to-face service nationwide until further notice. This means that at this time students applying for a Social Security Number due to Curricular Practical Training or on-campus employment can only apply for a Social Security Number by appointment. Appointment availability is based on available staff and office operating status. Please call your local office to see if an in-office appointment is necessary and possible. To contact your local office, please look for the local office telephone number at Social Security Office Locator under “Social Security Office Information” for the office you select. The toll-free “Office” number is your local office.

Students applying for Optional Practical Training can still apply for a Social Security Number by completing the relevant questions on their form I-765. Please refer to the Internal Revenue Service information on delays in issuing SSNs to non-US citizens for further guidance on SSNs and beginning new employment.

Tax Filing (Internal Revenue Service)

The deadline has been extended to July 15 for those filing tax paperwork for any US income earned in 2019. Please review our tax information for further details on how to file. Please note, you do not need to be physically present in the United States to file your taxes. You will still be able to access Glacier Tax Prep, print your tax forms, sign them, and mail them to the IRS from wherever you are.

USCIS Processing

Until now there have been no announcements that mail-in applications (OPT, change of status, reinstatement, etc.) have been affected but we anticipate that processing times may increase. Premium processing for all I-129 and I-140 petitions are temporarily suspended. Additionally, routine in-person services are currently suspended.  

Visas (US Consulates and Embassies)

We recommend you continue to review the website of the consulate or embassy you intend to apply for your US visa at to be aware of any updates in their services. To find the website of the consulate or embassy nearest you, review this listing of websites of US Embassies, Consulates, and Diplomatic Missions.

Passports for US Citizens (US Department of State)

The US Department of State is only processing emergency passports (no renewals, first or lost passports) at this time. The NY Passport Agency is currently closed to the public.

Global Services Updates

2021-2022 Academic Year Information

(April 26, 2021 Update) The US government confirmed that their COVID-19 guidance will remain the same and in effect for the 2021-2022 Academic Year.

Digital I-20s

Due to the COVID-19 situation and based on recent guidance from the US government, Office of Global Services staff are currently issuing digitally signed I-20s. Students in J-1 status will still receive a printed DS-2019 if they require a new DS-2019 as government guidance has not yet been released on digital DS-2019s. This means that if you are a student in F-1 status and you apply for anything requiring a new I-20 (for example, a travel signature, OPT, CPT, etc.), you will receive a digital I-20 at your NYU email account instead of receiving a new, printed I-20 once your document is ready.

Virtual Advising and Application Processing

As of Wednesday, March 18, the NYU Office of Global Services Manhattan and Brooklyn physical offices are closed due to COVID-19 concerns.  We continue to maintain normal business hours virtually Monday - Friday from 9am to 5pm Eastern Time. 

Frequently Asked Questions

From International Students

Newly Admitted Students

Travel, Visas, and Immigration Status

Academics and Enrollment


Questions Still Unanswered?

Please contact us or schedule an online advising appointment. If you make an appointment and decide you can no longer attend, please be sure to follow the instructions listed on that page on how to cancel the appointment so that we can open up your appointment slot for another student.

From Students Needing Help with Visas for Countries Other Than the US

Immigration Resources

Find the nearest US consulate for US visa-related concerns.

Search for a specific embassy or consulate in any country for non-US visa-related concerns.

Health Resources

In a Life- or Limb-Threatening Emergency

Call 911 to reach New York City Emergency Services.
Then call NYU Campus Safety at 212-998-2222 to report the emergency.

For Urgent Medical Needs

Call 212-443-1000

For Urgent Mental Health Needs

NYU Wellness Exchange

Call 212-443-9999
24 hour/7 day a week private counseling and resource hotline