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Emergency Information

The NYU Office of Global Services normal business hours are Monday - Friday from 9am to 5pm. If you have an immigration concern during our closed hours, you can find here information that will give you the most direct path to help.

We will monitor phones and emails during the Winter Break, Saturday, December 23 - Monday, January 1, on a limited basis. We've compiled here a list of the most common concerns we see when our office is closed.

Common situations and concerns for international students:

Common situations and concerns for students needing help with visas for countries other than the US:

If you have an immigration emergency not addressed above:

Please call NYU Public Safety at 212-998-2222.

Immigration resources:

Find the nearest US consulate for US visa-related concerns.

Search for a specific embassy or consulate in any country for non-US visa-related concerns.

Health resources:

In a life- or limb-threatening emergency:
Call 911 to reach New York City Emergency Services.
Then call NYU Public Safety at 212-998-2222 to report the emergency.
For urgent medical needs:
Call 212-443-1000
For urgent mental health needs:

NYU Wellness Exchange
Call 212-443-9999
24 hour/7 day a week private counseling and resource hotline