StudentLink Center Modified Services
This page was updated on April 21, 2020 at 1:28 p.m.
Effective March 13, 2020 the StudentLink Centers in Manhattan and Brooklyn are closed. We remain committed to assisting students while our offices are closed. Details on modifications to our services can be found below.
You can now schedule a Zoom meeting with a StudentLink Counselor! Counselors will be available Monday - Friday from 9am to 5pm EDT. Follow the instructions below to schedule an appointment:
- Click on Zoom Appointments for Students.
- Make sure you're signed into your NYU email. Click on any of the available time slots.
- Click "save" for the appointment slot you wish to make. (Please try to make one appointment only.)
- The appointment and the details should then show up on your own Google calendar.
- On the day and time of your appointment, return to your own Google calendar and click the Zoom link.
- Wait for the StudentLink Counselor to admit you into the Zoom meeting.
F1/J1 Visa Holder Advising
All immigration advising for international students studying at NYU on either a F1 or J1 visa is being held online through Zoom. If you need to speak with an OGS advisor, please schedule an online advising appointment.
Need help booking an appoinment? Check these instructions for scheduling an online appoinment with an OGS Inbound Advisor.
Advising for Visas for Study Abroad
All immigration advising for students studying abroad is being held online through Zoom. If you would like to speak to an OGS Outbound Advisor about the immigration and visa requirements for your upcoming study abroad, you can schedule a virtual advising appointment.
Need help booking an appointment? Check these instructions for scheduling an online appointment with an OGS Outbound Advisor.
Document Pick Up
Beginning March 19, if you have applied for an updated I-20 or DS-2019 and received an email that it was ready to be picked up but have not yet done so, you can no longer pick up the document in-person. To have OGS reprint and ship your document to you, please complete the OGS document release form.
Due to the COVID-19 situation and based on recent guidance from the US government, Office of Global Services staff are currently issuing digitally signed I-20s. Students in J-1 status will still receive a printed DS-2019 if they require a new DS-2019 as government guidance has not yet been released on digital DS-2019s. This means that if you are a student in F-1 status and you apply for anything requiring a new I-20 (for example, a travel signature, OPT, CPT, etc.), you will receive a digital I-20 at your NYU email account instead of receiving a new, printed I-20 once your document is ready.
As of Monday, April 6, students looking to make in-person payments (cash, check, or money order), submit petty cash reimbursement requests, and pick up their paycheck* (regardless of their usual pickup location) may do so at the Manhattan StudentLink Center on Monday, Wednesday, and Friday between the hours of 10am and 4pm.
*On March 22, 2020, Gov. Cuomo signed into effect the Executive Order, NY State on PAUSE, given the uncertainty of the length of time the NYS on PAUSE will be in effect we are requesting that you email firstname.lastname@example.org and provide us with a valid mailing address to reduce the need for you to pick up your check.
Employees are encouraged to enroll in direct deposit for a more secure and simple way to receive their pay. Follow these steps to enroll in direct deposit in PeopleSync (PDF).
Due to our office's closure, in-person transcript pickup is suspended. However students and alumni may submit a transcript request online which NYU will send by mail or email.
Due to our office's closure, in-person verificiation pickup is suspended. However students may request an enrollment verification online which NYU will send by mail or email. Alumni may also request a degree verification letter.
Due to our office's closure, diploma pickup is currently unavailable. If you need to verify your degree, please consult the Enrollment/Degree Verification section above for alternatives.
Passport Photo Services
Passport photo service has been suspended as of Friday, March 13, 2020. We apologize for any inconvenience.
Passport Photo Alternatives: Students can still explore other businesses in the area that provide passport photo services. Around Washington Square, there are several Walgreens and CVS locations that provide photo services. With many businesses adjusting hours, we encourage students to call ahead to ensure their photo services are available.
Notary Public Services
StudentLink is now able to offer remote notary services via Zoom, pursuant to New York Executive Order 202.7. In order for NYU students to use this service they must:
- Be physically situated in the State of New York.
- Be able to conduct a Zoom appointment with audio and visual connectivity.
- Show a valid, government-issued photo ID during the Zoom appointment.
- Have scanning abilities to scan the signed document to the Notary.
To request to have a document notarized please email email@example.com to arrange a Zoom meeting time with one of our notaries.
Notary Service Alternatives: Students can still explore other businesses in the area that provide notary services. With many businesses adjusting hours, we encourage students to call ahead to ensure their notary services are available.