About StudentLink

studentlink - student services, simplified

The NYU StudentLink Center is a new initiative to create a comprehensive resource for students and their families to obtain information, receive answers to inquiries and provide direction about policies, tasks and requirements related to student billing and payment, financial aid, registrar, housing, meal plans, and other student administrative areas. Our goal is to create a quality student-centered and technologically rich service model that delivers accurate and efficient student services in a comfortable and supportive environment.   

Getting in Line

text

Text

Manhattan: Text NYUM to 646-846-4698

Brooklyn: Text NYUB to 646-846-4698

call

Call

Dial 646-846-4698 and follow the automated prompts

online

Online

Click here for Manhattan

Click here for Brooklyn

in-person

In-Person

Visit a kiosk at our office

Staff

staff

Our staff of dedicated StudentLink Counselors and Representatives are cross-trained professionals, who work diligently to ensure that the needs and concerns of our students are heard and addressed. Our StudentLink staff works closely with the subject matter experts, our Specialists, from each area we represent. Specialists are housed within our office suite so if a student needs to see one, they are readily available.

Our staff is much like our student body, diverse and multi-lingual. We'll be happy to help you in Spanish, Chinese (Mandarin and Cantonese), Hindi, Portuguese, Korean, French, and German.

Management

Marisol Marrero

Executive Director

Nilsa Lam

Senior Operations Manager

Ariel Del Rosario

Brooklyn Operations Manager

Andrew Hess

Manhattan Operations Manager

Jane Lin

Systems and Technical Support Specialist

Counselors and Representatives

Alexandra Danese

Counselor

Anil Loungani

Counselor

Eliseo Diaz

Counselor

Esteban Cevallos

Senior Counselor

Han Na Choi

Counselor

J. Joseph Jang

Representative

Garrett Owen

Counselor

Glenn Smith

Representative

Lindsay Toussaint

Counselor

Kayla Huang

Representative

Kiara Walker

Representative

Miguel Silva

Counselor

Raquel Morales

Counselor

Roberto Napoleon III

Representative

Ryan Zsifkov

Counselor

Thomas Davis

Representative

Wanda James

Senior Counselor

Goal and Mission

We want to provide you with high quality services, efficient and accurate information, while being respectful of your time. Continuous assessment is part of our service model; therefore, we rely and use your survey responses to enhance and improve services. We want to help you, the NYU student, succeed and make your experience a pleasant and memorable one.

  • Put clients as our first priority
  • Provide consistent and high quality services that are efficient, accurate and student-centered
  • Evolve continuously by improving consistency of service and answers
  • Ensure that student and parent private information is only used for administrative purposes, while keeping such information protected and confidential
  • Create an environment of teamwork and collegiality that stimulates growth and opportunity
  • Educate students with either the answers or the tools needed to get the answers so they may be self-sufficient
  • Leverage technology to enhance our ‘human touch’ experience and empower students by incorporating technology
  • Provide transparency in communication, respect at all levels and a commitment to a never ending search for a better way to do things

Frequently Asked Questions