Person uses BobChat on their iPhone.

Available 24/7 all around the world, BobChat provides information on NYU's campus, academics, student life, and more.

BobChat is a concierge service to quickly answer your questions 24 hours a day. BobChat is a chatbot — backed by a friendly support team and powered by Facebook Messenger — eager to help find answers to questions, collect and send feedback, and navigate all things NYU.

How it Works

BobChat is easy to use and built on top of the Facebook Messenger platform.

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Freeform
Type in your own questions at any point

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Buttons
Get quick information with premade menus and tutorials

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Live Chat
Type “human” to speak with our support team

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Feedback
Leave a comment about your experience with BobChat or NYU

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Data and Privacy

Get briefed on and learn more about our privacy and data practices.