Office of Loan Servicing
The Office of Loan Servicing is here to help NYU students who are either graduating or separating from NYU and received a Federal or Institutional Perkins Loan directly from the school.
Our office handles all current and defaulted Perkins, Nursing & Health Professions, and Institutional Loans, including:
- Federal Perkins Loan
- Health Profession Loan
- Federal Nursing Student Loans
- Loans for Disadvantaged Students
- NYU Institutional Loans
- Primary Care Loans
If you need help with another type of loan, please visit the Office of Financial Aid.
An exit interview is required for students who have been granted a Federal Perkins or Institutional Loan. The interview will be conducted prior to graduation or soon after separation.
Exit interviews serve two purposes:
- To provide you with the best and latest information about your rights and obligations as a participant in your particular Federal Perkins or Institutional loan program.
- To clear you so you may be awarded your degree.
Managing Your Account
You can manage your account, payments, download forms, and find other information at Heartland/ECSI.
Repayments to your student loan happen on the 10th of each month under Heartland’s requirements.
Heartland/ECSI is the billing agent for New York University and services its loans.
You can contact the Loan Servicing Department with any questions at:
Or in-person during our office hours (Monday to Friday, 9 am to 5 pm):
383 Lafayette Street, 1st Floor
New York, NY 10003