Office of Loan Servicing

The information and instructions contained on this web page is only for NYU students who are either graduating or separating from NYU and also have received a Federal or Institutional Perkins Loan directly from NYU.

The NYU Loan Servicing office is responsible for all current and defaulted Perkins, Nursing & Health Professions and Institutional Loans for the university.

For all other types of loans please visit the Office of Financial Aid.

In accordance with University rules and regulations from the U.S. Department of Education which govern these loans:

Each student granted a federal perkins or institutional loan must complete an exit interview prior to graduation or soon after separation. Do not consider the completion of any other exit interview that you may have done at your school to be a duplicate of this exit interview notice.

The interview will serve a two-fold purpose:

To give you the latest information concerning your rights and obligations as a participant in your particular federal perkins or institutional loan program.

To clear you for the purpose of awarding your degree.

Graduating students can complete their online exit interview

NYU Billing Agent Contact: Affiliated Computer Services, Inc. (ACS)

ACS, is the authorized billing agent for New York University for all of its student loan programs. ACS generates and mails out all bills to NYU borrowers as required by the repayment schedule. If you have any questions pertaining to your bill or payments it can be directed to ACS.

Please log onto the ACS website to create a user name and password.

Your check payments must be made payable to New York University, and then sent directly to the following address at ACS:

ACS, Inc. Education Services
Campus Products and Services
P.O. Box 7060
Utica, NY 13504-7060

Please include your account number on all payments, forms and correspondence.

ACS Phone number: (800) 826-4470

Contact Us

Loans Serviced