The Student Health Center (SHC) is here for you anytime — but we’re adapting our services for everyone’s safety. Your health and wellbeing is still our top priority.

Do not come directly to SHC if you have fever, cough, shortness of breath and/or trouble breathing – or if you think you’ve had contact with someone who has COVID-19. We need to take proper precautions to ensure everyone's safety. Call the SHC at (212) 443-1000 and ask to speak with a nurse.

The SHC does not offer COVID-19 testing.

The SHC does not provide work or travel clearance letters for COVID-19.

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Streamlined Hours

We adjusted our Hours of Operation. This will allow us to continue providing the highest quality medical and mental health services to all students.

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Medical Services

Virtual Care

You can now schedule a Virtual Care appointment to visit with an SHC provider via Zoom. Virtual Care appointments are available with Primary Care and Women's Health providers. Virtual Care is appropriate for a variety of conditions, including anyone with fever, cough, shortness of breath and/or trouble breathing (who should not visit the SHC in-person), and anyone with a minor medical concern that may not require an in-person exam.

Urgent Care

If you need to be seen urgently for a non-emergency illness, call the SHC at (212) 443-1000. We will determine if an SHC provider can visit with you in a same-day Virtual Care appointment or if you should visit Urgent Care in-person (726 Broadway, 3rd Floor) or another nearby urgent care facility. Since COVID-19 continues to spread, it is not advisable to visit a medical facility unless absolutely necessary.

Please do not come directly to SHC if you have fever, cough, shortness of breath and/or trouble breathing – or if you think you’ve had contact with someone who has COVID-19. We need to take proper precautions to ensure everyone's safety. Call the SHC at (212) 443-1000 and ask to speak with a nurse.

Consolidating Services

We’re focusing on meeting your most pressing needs and temporarily scaling back on some of our other services. If you have an upcoming appointment that will be affected, the SHC will reach out to you to make alternate arrangements.

The following services are temporarily limited or suspended. If you need assistance, please call (212) 443-1000.

  • Allergy, Immunology, and Travel Medicine (services temporarily suspended)
  • Physical Therapy (not accepting new patients)
  • Optometry (available by phone to order contacts and transfer prescriptions)
  • Radiology (services temporarily suspended)
  • Specialty Services (services temporarily suspended)

Routine Visits

We request that you postpone visits for routine check-ups and medical clearances at this time. Since COVID-19 continues to spread, it is not advisable to visit a medical facility unless absolutely necessary.

If you have a pressing request, please call the SHC at (212) 443-1000 and ask to speak with a nurse. We will review your needs and create a plan to address them.

Vaccines

We are not recommending visits for routine vaccines at this point, to minimize travel and potential exposure. It is not advisable to visit a medical facility at this time unless absolutely necessary. If you are underway with a series, you will not need to re-start it if you have a longer interval between vaccines. You can resume the series once full services can be restored.

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Counseling and Wellness Services

You can work with a counselor from Counseling and Wellness Services even while in-person classes are suspended. If you have an upcoming appointment you will be contacted to make arrangements to speak to your counselor remotely (via Zoom or phone). If you have any questions, please contact CWS at (212) 998-4780. All students who need counseling services will be seen.

Group Counseling

We’re offering many counseling groups remotely via Zoom. For the most up-to-date schedule, please see our Group Counseling page. If you’re currently in group counseling, your group leader will reach out to you with information about time changes and instructions on joining remotely.

Wellness Workshops

The following Wellness Workshops will run remotely on Zoom until the end of the Spring 2020 semester.

All students are welcome to join a Wellness Workshop! If you have any questions or concerns, please contact CWS at (212) 998-4780.

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Wellness Exchange

If you are feeling anxious or uneasy, please don’t hesitate to turn to the Wellness Exchange.

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Prescriptions

The SHC Pharmacy remains open until further notice. If you have an existing prescription that you want to transfer to another pharmacy, contact the other pharmacy to provide them with the name of the medication and ask them to call the SHC Pharmacy at (212) 443-1050.

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Health Promotion

We’re here for you, wherever you are.

Keep in touch with us online through hello_hpo or by emailing us at health.promotion@nyu.edu. You can check back here for daily service changes and updates– Our team is committed to keeping you #informed. See you on the other side, NYU :)

Quit & Win

The Quit & Win smoking and vaping cessation program is temporarily suspended until at least March 30, 2020. If you are on campus and would like to request free nicotine replacement (NRT) options, please contact your Student Health Center (SHC) medical provider to request a prescription, which you can fill at either the SHC Pharmacy or a local pharmacy.

For additional resources, check out NYC Quits, which offers access to coaching, nicotine replacement starter kits and educational information. For national resources, visit smokefree.gov.

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Moses Center

We’re available for any questions you may have regarding the transition of academic accommodations to an online environment. Please be in touch with your Accessibility Specialist – or contact mosescsd@nyu.edu – with any questions or concerns related to the provision of our services.

Remote drop-in meetings with an Accessibility Specialist are available Monday–Friday, 1pm-3pm. To request a remote meeting, email mosescsd@nyu.edu and an Accessibility Specialist will reach out to you with a Zoom link.

Exam Administration: As the university has moved to remote instruction as a means of social distancing, Moses is not administering in-person exams through the rest of the semester. Please email mosescsd@nyu.edu for consultation.

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Health Insurance

Will my health insurance still cover me?

If you do not participate in the NYU sponsored student health insurance plans, i.e., you “waived” this coverage and are using your own or your parents’ insurance coverage, then you most likely remain covered but should contact your insurance carrier to verify the particular terms of your coverage.

If you participate in the NYU sponsored student health insurance plans, administered by Wellfleet Group, LLC (i.e., the Washington Square “Basic” and “Comprehensive” Plans and the Tandon School of Engineering “Tandon” Plan):

  • Your current benefits will not change.
  • Your coverage will remain in effect for the period you originally purchased it.
  • The Plans will continue to offer national coverage for medically necessary healthcare services. Both the Washington Square and Tandon plans offer coverage for services rendered by healthcare providers who participate in the CIGNA PPO network. Visit www.wellfleetstudent.com/nyu to search for CIGNA PPO providers. Out-of-network providers are also covered but at a lower reimbursement level.
  • In response to many inquiries, there is no exclusion for healthcare services delivered during a pandemic.

Do I still need a referral from the SHC?

Given the unique situation that continues to evolve around the coronavirus, students with NYU-sponsored Student Health Insurance (Washington Square “Basic” and “Comprehensive Plans”) are no longer required to seek a referral from the NYU Student Health Center before accessing care in Manhattan. The referral exception will remain in place until further notice.

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Coronavirus Information and Resources

For the most up-to-date information about NYU’s response to COVID-19, visit www.nyu.edu/coronavirus.

For answers to common health and wellness questions related to COVID-19, please see our Health Alert FAQ.

The SHC does not offer COVID-19 testing.

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