FAQs
Student Questions
Application Process
- Q: I need accommodations - what is the first step?
- A: If you are requesting disability accommodations, the first step is to submit an application.
- Q: What information do I need before I can apply?
- A: The application requests some basic information, such as why you are requesting accommodations, what accommodations you are requesting, and personal information, like your name, email and N number.
- Q: Do I need documentation from my provider?
- A: If you have an electronic copy of your documentation, you can upload it at the end of the application. You will also have the opportunity to upload the documentation later, through a link sent to the email address you provide. If you do not have your documentation readily available, or you have questions about what may be required, you can wait until a Moses Center staff member has been in touch with you and they can be of assistance.
- Q: I filled out the application - what happens next?
- A: Moses Center staff will review your application and an Accessibility Specialist will contact you via email to set up an intake appointment.
What are the documentation requirements for obtaining services from the Moses Center?
Students who qualify for services must have a disability that substantially limits a major life activity. To register for services with the Moses Center, a student is encouraged to provide current documentation of a disability, if available. Documentation should include a specific diagnosis and be completed by a qualified licensed professional. If you feel you have a disability, but do not have any current documentation, you should still contact the Moses Center for assistance.
Does the Moses Center offer evaluations for learning disabilities or ADHD?
The Moses Center does not provide evaluation services. We will, however, provide a list of testing centers in the New York area that perform psycho-educational and neuropsychological assessments.
Does the Moses Center assist students with temporary disabilities?
Yes. Students with temporary disabilities must follow the same registration procedures as all other registered students. When appropriate, accommodations are approved on a temporary basis.
How do students request housing that meets their disability-related accessibility needs?
Students should consult the Moses Center’s Accessible Housing page for information on how to request accessible housing modifications as well as visit the Housing Services’ Accessible Housing Overview page.
Please note that approval of a request for accessible housing by the Moses Center alone does not guarantee a housing assignment. Students must submit a housing application to Housing Services and separately submit a request for accessible housing to the Moses Center to be offered housing that meets verified disability-related needs.
Please further note that requests for accessible housing received after the generally applicable deadlines are subject to limited availability and students approved for accommodations may be placed on a waitlist.
Requesting Accommodation Letters
- Q: Where can I request academic accommodation letters for my classes?
- A: To request academic accommodation letters for the current semester, navigate to “Select Accommodations for Your Class” on the home page of the online portal. Under “Step 1: Select Class(es),” you should see a list of your current classes. Here, you will have the opportunity to select the classes for which you are requesting accommodations.
- Q: Why are some or all of my classes not listed?
- A: If you recently registered with the Moses Center or have added new classes to your schedule, your courses may take up to 48 hours to display on the portal. If after 48 hours your class(es) are not displayed, please email us at mosescsa@nyu.edu.
- Q: Do I have to request all my accommodations for each class?
- A: After clicking “Continue to Customize Your Accommodations” you will have the opportunity to select the accommodations you would like to request for each of your classes. You can select all accommodations listed or just those you wish to utilize.
- Q: I need to utilize my approved notetaking services - can I do that now?
- A: Yes! You will see Notetaking Services listed, along with any other accommodations you are eligible for, after clicking “Continue to Customize Your Accommodations.” The accommodation must be selected in each class for which it is needed.
- Then, after sending, navigate to "Notetaking Services" in the left menu and Confirm each class that is being requested.
- Q: I need to request Interpreting and/or CART services - can I do that now?
- A: Yes! You will see Interpreting and/or CART listed, along with any other accommodations you are eligible for, after clicking “Continue to Customize Your Accommodations.” The accommodation must be selected in each class for which it is needed.
- Q: I have finished selecting my accommodations - how will I know that my request has been processed?
- A: After selecting accommodations for each of your courses, click “Submit Your Accommodation Requests” at the bottom of the screen. You can check the status under "List Accommodations" in the left menu.
Logging in & E-form Agreements
- Q: How do I log in to the online portal?
- A: The portal can be accessed by going to nyu.edu/csa and clicking on the ‘Student Login’ button. Once there, you will be prompted to log in with your NYU credentials.
- Q: After logging in, I see Required Forms I need to sign. What are these?
- A: When logging in to the new portal for the first time, you will be taken to a Required Forms page. Here, you will find e-form agreements that must be read and digitally signed before you can move forward. By digitally signing these e-forms, you are agreeing to follow Moses Center policies as they relate to your accommodations. This step will need to be completed even if you have signed similar agreements in the past.
Are there NYU scholarships available for students with disabilities?
The Moses Center annually provides a limited number of tuition awards made possible by grant funding to registered students with disabilities. Awards are administered in conjunction with the Office of Financial Aid and are based on applicant's financial need, severity of disability, and academic qualifications.
How do I obtain a copy of disability documentation from my Moses Center file?
Students who need to have a copy of their disability documentation should email mosescsa@nyu.edu with the request.
How can the Moses Center help me to obtain test accommodations for professional or certification exams?
Agencies administering professional exams (i.e. GRE, MCAT, LSAT, GMAT) or certification exams (i.e. NTE, CSW, Bar exam) typically require individuals seeking disability related accommodations to submit current documentation of disability and/or a test packet form completed by the postsecondary institution’s Center for Students with Disabilities. The Moses Center must verify that the documentation of disability on file is current and complete and that the individual has used the requested accommodations while in attendance. Individuals seeking test accommodations approval for such an exam should contact the Moses Center at mosescsa@nyu.edu with the request.
How do I request accommodations for participation in a New York University Study Abroad Program?
Students who plan to attend an NYU Study Away program and seek academic accommodations or disability-related accessible housing at a particular site should contact the Moses Center to request accommodations. Students must be registered with the Moses Center to be eligible for accommodations whether they are NYU students or students from another institution. The Moses Center will work with the student and the Study Away Program to arrange approved accommodations. Students with disabilities planning to study away are strongly urged to obtain information in advance regarding the specific site’s programs and facilities and to arrange a meeting with a Moses Center representative to discuss potential barriers.
Please refer to the Study Away and Disability section of the Moses Center website for more information.
Is there a special application process for students with disabilities applying to NYU?
There is no special application process for students with disabilities applying to NYU, although a student may voluntarily disclose their disability during the admissions process. Please understand that your disability has no impact on the admissions decision.
Faculty Questions
I have received a letter from Moses Center listing accommodations for a student. How do I know that the student' s request for accommodations is warranted?
Federal Law requires reasonable accommodations for students who have a documented disability. In order for a student to be granted accommodations, the student must submit documentation of a condition which significantly impacts the student's ability to participate in the educational opportunities at NYU. Experienced disability higher education specialists review the student's history and documentation, and decide on appropriate accommodations. The documentation on file at the Moses Center is kept current and reviewed periodically with the student to determine appropriate and effective accommodations. You can contact the Moses Center if you have any questions about the appropriateness of the student’s accommodation request.
What if a student requests an accommodation which I feel is not appropriate for my course?
If you have a question about a particular accommodation, please contact the Moses Center to discuss your concern.
What should I do if I suspect that a student may have a disability and might be eligible for accommodations through the Moses Center?
Disclosure of disability is a sensitive issue for many students. If the student discloses information to you which seems to indicate that a disability might be present, or if the student seems to be having difficulty with coursework or access to university facilities which is related to a more obvious disability, you can encourage the student to contact the Moses Center. The request for accommodations, though, must come from the student. You should include a statement on your syllabus about the Moses Center. A sample syllabus statement is below.
Students requesting academic accommodations are advised to reach out to the Moses Center for Student Accessibility as early as possible in the semester for assistance.
Moses Center for Student Accessibility
Telephone: 212-998-4980
Website: www.nyu.edu/csa
Email: mosescsa@nyu.edu
What if I still have questions regarding disability accommodations?
Please contact the Moses Center office at any time with questions or concerns regarding students with disabilities at NYU.