The Department of Campus Safety in conjunction with the Office of Global Programs works to create a safe and secure environment for students, faculty, staff, and visitors to pursue their educational and professional goals and aspirations. A New York-based public safety officer is available 24/7 to assist with international emergencies (212-998-2222).

For assistance in extremely rare situations, the University has contracted with a leading provider of international customer care services, which includes evacuation services.

Before you depart for the semester you will be instructed on how to use NYU Traveler, a Web-based information collection tool where flight and travel details, local and US telephone numbers, and emergency contact information can be stored so that NYU staff can assist you if needed.

Students usually feel incredibly safe in China because there are generally no violent crimes since punishments are very strict. However, petty theft is fairly common. Always be aware of your belongings. After all, there are 20 million people in Shanghai!

US Consulate General in Shanghai

Main U.S. Consulate General Building

1469 Huai Hai Zhong Road (Near Wulumuqi Nan Lu) 200031 Shanghai China

American Citizens Services

Westgate Mall, 1038 West Nanjing Road, 8th Floor

  • Tel: (86-21) 3217-4650 ext. 2102,2103,2114
  • Fax: (86-21) 6217-2071
  • Regular Hours: 8:30am-11:30am and 1:30pm- 3:30pm
  • Mon to Fri. Closed on Tues afternoons
  • After Hours Emergencies: (86-21) 6433-3936
  • E-mail:


You must travel with your original passport. However, it is advisable to keep a second copy of your passport with you when you travel. Also, when you travel go online and jot down the address of the embassy or consulate in your destination city. It is important to have if you lose your passport, are the victim of a crime, or somehow end up involved with the authorities.