Current Service Status: Updated January 23, 2023

Transportation Services are operating on their regular schedules. For more information, please visit our Routes and Schedules page.

NYU Safe Ride App Icon

The new NYU Safe Ride app is here!

Download your the app at the links below and enjoy new service features including a streamlined booking interface, 11 p.m. start time and stops in Brooklyn.

Safe Ride Powered by Via

Safe Ride Vehicle with artwork on hood and side panel.

Service Overview

New York University partners with Via to provide free, on-demand Safe Ride service as a no-cost alternative means of transportation between designated NYU facilities in Manhattan and Brooklyn during the overnight hours.

Hours of Operation

Safe Ride service is available from 11 p.m. to 7 a.m. during the Fall and Spring semesters.

Available Locations

NYU community members can book Safe Rides between the below designated NYU facilities. Safe Ride service is not available outside of these locations and will result in a 'Not Available' notification on the NYU Safe Ride app. Please see the instructions below the map to ensure a free service option will be offered to you.

Vehicle Accessibility

Via provides wheelchair accessible vehicles upon request. Make sure to mark your profile within the app accordingly if you require a wheelchair accessible vehicle.

Code of Conduct

For Riders:

  • NYU ID Card: Please remember to bring your NYU ID with you when boarding a Safe Ride and show your driver before entering the vehicle. If you forget your NYU ID, a state ID or other form of identification is acceptable.
  • Seat Belt: Wear your seat belt, even in the back seat. It's required by New York State Law.
  • Feedback: Provide feedback on your experience using the Safe Ride service.

Drivers are expected to:

  • Verify NYU IDs
  • Refrain from using cell phones or bluetooth headsets while operating their vehicle
  • Uphold a high standard of customer service when interacting with the NYU community.

Steps to Schedule Your Safe Ride

NYU Safe Ride App screen in a mobile phone app store.

Download the NYU Safe Ride app from your app store and create an account. No promo code is required. You must use your nyu.edu email address.

NYU Safe Ride App screen regarding booking a ride.

Choose where you would like to go from a dropdown list of approved NYU facilities.

NYU Safe Ride App screen regarding booking a ride.

Confirm your pickup and dropoff locations and book the ride.

NYU Safe Ride App screen regarding booking a ride.

Follow your driver on the map as they navigate to your location. Meet them at the pickup spot.

Service Support

If you are unable to use the NYU Safe Ride app, or experience technical difficulties in booking a ride, please call (929) 930-5082 and a Via Support team member will be able to assist you during operating hours.

Frequently Asked Questions