I was harmed
Whether or not you chose to formally report an incident or pursue an investigation, NYU provides on-campus resources to assist a student who reports being harmed, often referred to as complainant, in obtaining emotional support through counseling, as well as help navigating the process and understanding their experience.
The services listed in this section are confidential in accordance with professional standards as is explained in the Policy and in the Confidentiality and Privacy page.
Through the NYU Wellness Exchange, students can access confidential support in response to incidents of sexual misconduct, relationship violence and stalking. The Wellness Exchange offers Crisis Response Counselors (CRCs) — licensed professional counselors who are specifically trained in sexual assault and relationship violence response — that can offer crisis intervention and medical support and coordination. CRCs can also provide information about available administrative, academic, or housing interventions, and assist students in seeking such interventions. A Crisis Response Counselor can also serve as a personal liaison to access care and services, can discuss available medical and counseling options, and can help students plan for follow up services.
In New York, CRCs are available 24/7 through the Wellness Exchange at (212) 443-9999 or via the app. A student also can call Counseling and Wellness Services at (212) 998-4780 to make an appointment, or contact the Wellness Exchange at email@example.com (a counselor will respond within 24 hours).
We have also established local phone numbers to reach the Wellness Exchange around the world — whether you are in NYU Abu Dhabi, NYU Shanghai, or at an NYU global site.
Center for Sexual Misconduct Support Services
The NYU Center for Sexual Misconduct Support Services also can provide confidential assistance to Complainants about Sexual Misconduct, Relationship Violence, and Stalking. The Center works alongside Crisis Response Counselors, and also provides information about resources and options. Staff at the Center can accompanying a Complainant to rape treatment centers, medical services and campus meetings or proceedings.
Additional Counseling Services
Complainants also may choose to get further counseling services through the Student Health Center's Counseling and Wellness office.
Student Support Facilitators
NYU provides support to complainants and respondents so that they may understand their rights and responsibilities as it relates to the investigation, fact-finding, report review, any appeal, and resolution. Senior student affairs officers from the Office of Community Standards and professionals in the Office of Equal Opportunity are available to serve as Student Support Facilitators. Student Support Facilitators do not participate in the investigative or resolution phases of the process. The investigative and resolution phases are coordinated by the Office of Equal Opportunity and the Office of Community Standards, respectively. A key role of the Student Support Facilitator is coordination between multiple campus offices involved in the investigation and adjudication processes, as well as connecting Students to support services.
While the Student Support Facilitator honors the privacy considerations of the individual, the Student Support Facilitator is not a confidential resource. The Student Support Facilitator serves to support Students by answering questions, providing resources and appropriate referrals, and offering assistance throughout the process. The Student Support Facilitator at NYU may assist a complainant or respondent in identifying alternate sources for advocacy, legal representation, confidentiality, or support; in managing academic, housing, access to dining facilities, and other immediate and on-going separation needs, as necessary. The Student Support Facilitator also can provide information and referral to NYU and community-based resources for additional support needs.
Call the Wellness Exchange Hotline at (212) 443-9999 or chat via the app anytime and ask for a Crisis Response Counselor (CRC). They can talk through your medical, mental health, and legal options and meet with you in person. Available 24 hours a day, every day.