Whether or not a formal report or an investigation is being conducted, NYU provides on-campus resources to assist a student accused of causing harm to someone, often referred to as a respondent. Resources can include obtaining emotional support through counseling, as well as help navigating the Title IX and investigation process.

Confidential Resources

The services listed in this section are confidential in accordance with professional standards as is explained in the Policy and in the Confidentiality and Privacy page.

Crisis Response Counselors at the Wellness Exchange

Through the NYU Wellness Exchange, students can access confidential support in response to being accused of sexual misconduct, relationship violence and stalking. The Wellness Exchange offers Crisis Response Counselors (CRCs) — licensed professional counselors who are specifically trained — that can provide information about available administrative, academic, or housing interventions and assist students in seeking such interventions.

In New York, CRCs are available 24/7 through the Wellness Exchange at (212) 443-9999 or available to chat via the app anytime – just ask for the CRC. A student also can call Counseling and Wellness Services (212) 998-4780 to make an appointment, or contact the Wellness Exchange at wellness.exchange@nyu.edu (a counselor will respond within 24 hours).

We have also established local phone numbers to reach the Wellness Exchange around the world — whether you are in NYU Abu Dhabi, NYU Shanghai, or at an NYU global site.

Additional Counseling Services

Respondents also may choose to get further counseling services through the Student Health Center's Counseling and Wellness Services.

Non-Confidential Resources

Student Support Facilitators

NYU provides support to complainants and respondents so that they may understand their rights and responsibilities as it relates to the investigation, fact-finding, report review, any appeal, and resolution. Senior student affairs officers from the Office of Community Standards and professionals in the Office of Equal Opportunity are available to serve as Student Support Facilitators. Student Support Facilitators do not participate in the investigative or resolution phases of the process. The investigative and resolution phases are coordinated by the Office of Equal Opportunity and the Office of Community Standards, respectively. A key role of the Student Support Facilitator is coordination between multiple campus offices involved in the investigation and adjudication processes, as well as connecting students to support services.

While the Student Support Facilitator honors the privacy considerations of the individual, the Student Support Facilitator is not a confidential resource. The Student Support Facilitator serves to support students by answering questions, providing resources and appropriate referrals, and offering assistance throughout the process. The Student Support Facilitator at NYU may assist a complainant or respondent in identifying alternate sources for advocacy, legal representation, confidentiality, or support; in managing academic, housing, access to dining facilities; and with other immediate and on-going separation needs, as necessary. The Student Support Facilitator also can provide information and referral to NYU and community-based resources for additional support needs.

Call the Wellness Exchange Hotline at (212) 443-9999 or chat via the app anytime and ask for a Crisis Response Counselor (CRC). They can talk through your medical, mental health, and legal options and meet with you in person. Available 24 hours a day, every day.