Sending one’s child off to college is always an act of trust. To do so during a pandemic—with its uncertainties, vicissitudes, and hardships—requires an even more profound act of trust. Whether your NYU student is on campus, at home, or somewhere else for academic year 2020–2021, parents want to know about COVID-related developments at NYU. In addition to the communications we send directly to parents, we have established this page as a resource.

Since deciding to reconvene in person for academic year 2020–2021, NYU has been emphasizing safety (a strong set of health protocols; a robust program of testing, tracing, and building access; and a vigorous enforcement effort), academics (maintaining our commitment to the education of our students and research), and flexibility (nimbleness at all levels to meet the challenge of COVID-19 and enhance safety while fulfilling our academic mission).

Parents play an important role in helping to keep the NYU community safe during the pandemic. We look to the parent community as a partner in reinforcing the safety messages and health protocols so vital to keeping our community safe and allowing the University to carry out its mission.

We know you have many questions. For some we have answers now (for example, that we will be resuming in-person classes for fall 2021); for others, owing to COVID-19's unpredictable nature, more time is needed to answer with precision.  We are committed to communicating new, important information as it develops, and we encourage you to visit this site often as it will contain all of the latest information as well as useful background.

NYU takes the trust that parents place in us very seriously, and we working every day to be worthy of it.

Latest Communications

Below are communications sent to parents subscribed to the Parents Email List.

4/8: A Letter to Parents from NYU President Andrew Hamilton

The latest update for parents and guardians from President Hamilton.

Below are the most recent messages sent to students.  View All COVID-19 Messages »

How We're Keeping Your Student Safe

Learn about our strategies to reduce the risks to our community posed by COVID-19 below.

Additional Resources

We encourage you to explore these additional resources as well as the other information available on the NYU Returns hub.

Get Your Questions Answered

We attempt to respond to all email messages, even during University closures.

Information for NYU Parents


Available 9:00 a.m.–5:00 p.m. ET Monday–Friday when the University is open. Emergent inquiries should be directed to (212) 998-2222.

(212) 998-4219

We recognize that COVID-19's effects have been disparate, and its impacts on poor communities and communities of color have been especially painful. In our response to the coronavius, NYU is committed to mitigating those impacts as well as ensuring no one in our community is ostracized, bullied, or mistreated due to ignorance about this disease.

If any member of our community believes they have experienced harassment or discrimination, we encourage them to report concerns to the Bias Response Line.

Bias Response Line
(212) 998-2277

Students, email StudentLink

Faculty and Employees, email PeopleLink

Urgent after-hours inquiries, call (212) 998-1155

Support is Available