In the interest of protecting the safety of our students, faculty, and staff, NYU is continuously monitoring developments around the COVID-19 virus, and adjusting University operations accordingly.

Frequently Asked Questions


Students – Call the Wellness Exchange 24-hour hotline at (212) 443-9999, chat via the app anytime, or email

Faculty and Staff – Visit the Employee Assistance Program, Carebridge, at (800) 437-0911.

Travelers – Register for NYU Traveler for important travel-related alerts and notifications.

Parents and Loved Ones – Email, subscribe to our Email List, or call (212) 998-4219 Monday–Friday, 9:00 a.m.–5:00 p.m. ET.

University Operations

Self-Isolation and Quarantine