The impacts of COVID-19 have been widespread and various, and they have not fallen evenly.  The well-being of the NYU community – our faculty, students, administrators, and staff – is incredibly important.  We have a broad array of supports and services to assist you with hardships brought about by COVID-19 and any other challenges you may be facing.

Support Is Available

Jump to:  Students  |  Faculty and Employees  |  Parents and Family

Supporting Each Other Through COVID-19

NYU recognizes that COVID-19's effects have been disparate, and its impacts on poor communities and communities of color have been especially painful. In its response to the coronavius, NYU is committed to mitigating those impacts as well as ensuring no one in our community is ostracized, bullied, or mistreated due to ignorance around this disease. If any member of our community believes they have experienced harassment or discrimination, we encourage them to report concerns to the Bias Response Line by email at or phone (212) 998-2277. For more information about NYU’s commitment to an inclusive community, please visit our Office of Global Inclusion and Diversity.

NYU Returns Webinar Series

NYU Returns is hosting a set of webinars to help students and employees learn more about our plans for the current and upcoming semesters. Find information about upcoming sessions and to watch recorded sessions.

Support for Students

Medical Support

Student Health Center
(212) 443-1000   |   Student Health Center website »

Mental and Emotional Support

Wellness Exchange
(212) 443-9999   |   Wellness Exchage website »


Mindful NYU
(212) 998-4959   |   Mindful NYU website »

Student Emergency Financial Relief

Financial Support
NYU Student Financial Support »

Food Accessibility Assistance
Courtesy Meals and SNAP Benefits »

Travel Alerts and Notifications

NYU Traveler
NYU Traveler website »

Support for Faculty, Researchers, and Employees

Medical Support

Faculty, Staff, and Administrators should contact their personal medical providers for support. Employees with medical coverage through an NYU employee health plan (UnitedHealthcare (UHC), Aetna, and Oxford) can access COVID-19 resources and information online or by calling the Member Services number on the back of your medical ID card. Member cost share for COVID-19 testing prescribed by a physician is waived for members of an NYU employee health plan.

COVID-Related Benefits Updates

Temporary COVID-related changes to New York eligible faculty and employee benefits »
(including insurance, HSA/FSA, retirement, childcare, funeral assistance, etc.)

Help with Medical Benefit Plans

(212) 992-5465   |

Mental and Emotional Support

The Employee Assistance Program, powered by Optum, provides free, confidential resources and support to assist with life’s challenges, big or small, 24 hours a day, seven days a week, 365 days a year.

Learn more about the Employee Assistance Program for eligible faculty and employees.


(888) 980-8740

Work Life Support

Office of Work Life
Support for Faculty »   |   Support for Employees »

NYU Emergency Relief Fund for Faculty and Employees

The NYU Emergency Relief Fund for Faculty and Employees was created as a way for NYU friends, alumni, and fellow employees to help support employees in the face of new challenges presented by COVID-19. 100% of all donations will directly support our employees’ most urgent needs as they adapt to changing circumstances.

Apply for Employee COVID-19 Emergency Relief »

Learn how to give to the Employee Emergency Fund »


Mindful NYU
(212) 998-4959   |   Mindful NYU website »

Travel Alerts and Notifications

NYU Traveler
NYU Traveler website »

Support for Parents and Family

Parents Helpline


Available 9:00 a.m.–5:00 p.m. ET Monday–Friday when the University is open. Emergent inquiries should be directed to (212) 998-2222.

(212) 998-4219