Zoom Automated Captions
Zoom Automated Captions lets participants view a computer-generated transcript and closed captions of what is said during a meeting. This feature is enabled by any participant of the meeting or webinar once it begins.
Automatic captioning is currently not accurate enough to be used in any cases where a person with a disability requests human captioning. Review the live captioning decision table.
On this page
Enabling Automated Captions
Any participant can select the "Show Captions" button for automatic subtitles/captions and transcript.
- Select the "Show Captions" button in the Zoom Toolbar.
- Once enabled, the options for subtitles and transcript are available by selecting the Show Captions Submenu (^).
Automated Captions are currently not supported in Breakout rooms.
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I want to: |
Instructions: |
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| Enable automatic captions during a class/meeting | Review the Automated Captions instructions |
| Get an automatic transcript with the recording of the Zoom class/meeting | (Host only) Turn on "Audio Transcript" in your NYU Zoom settings before the meeting begins. |
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Have human captioning in my class for a student accommodation |
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| Have human captioning for my event |
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Known Issues
- Accuracy: Currently, automatic captioning is not accurate enough to be used in cases where a person with a disability requests human captioning. Review the live captioning decision table.
- Meeting Recordings: A more accurate transcript and caption file is available post-recording if Zoom Audio Transcription is enabled before the meeting begins.
- Non-speech and non-verbal sounds: The Automated Captions feature does not transcribe all sounds. For example, humming in agreement ("Mmhmm"), sighing, clapping, coughing.
- Tone of voice: The Automated Captions feature does not transcribe tone of voice. For example, whispering, yelling, sarcasm.