Accessible Online Events Resource Guide
1. Disability accommodation statements
New York University is committed to supporting an environment that provides individuals with disabilities an opportunity to participate in the University’s programs, benefits, and services that is equal to that of their peers without disabilities. Accommodation statements provide people with disabilities clear instructions on how to request reasonable accommodations.
There are three types of captions NYU uses to make videos, live video events, and audio-only events accessible:
- Prerecorded video captions
- Live video captions
- CART (Communication Access Realtime Translation)
Human vs. automatic captioning
Automatic live captioning is currently available within Zoom, Google Meet, and Google Slides. Review the Live Captioning Overview for Zoom and Google for more information.
Although automatic captioning continues to improve, it is not sufficiently accurate for public videos, large public events, or for those who need an accommodation.
Human captioning is best practice for all publicly-available videos and events, as it provides the most accurate and descriptive captions.
Refer to these decision tables for when to use human vs. automatic captioning:
- Prerecorded video: captioning decision table
- Live video: online and hybrid event captioning decision table
Learn more about the differences between human and automatic captioning.
3. American Sign Language (ASL) Interpreting
Requests for American Sign Language (ASL) interpreting may be directed to the Moses Center for Student Accessibility.
Two weeks' notice is strongly recommended; however, the Moses Center will always make an attempt to secure interpreters regardless of notice.
4. Marketing and Event Materials
When planning your event, make sure your marketing emails and communication are accessible and include a reasonable accommodation statement.
Word Processing Documents
5. Inclusive Remote Participation
- Send agendas, presentations, and handouts before your event to give participants plenty of time to review the materials beforehand.
- Whenever anyone speaks, they should say their name so that people who are participating remotely can follow along with the conversation, including the event captioner (if applicable).
- Consider using accessible collaborative resources like Google Docs instead of pointing your camera at a whiteboard or notepad.
- If the event is hybrid, ensure that questions and comments are spoken into a microphone. If a question or comment cannot be heard clearly by remote participants, ensure that you repeat the question or comment before responding.
- Block off time in your agenda to answer comments and questions from remote participants.