Please see the following service details for adjustments to operational procedures and reach out to us with any questions you may have at lgs@nyu.edu. We look forward to hearing from you!

On this page: In-person Facility Use - General InformationRemote Service and Curbside Access | 3D Print Service Details | 3D Scan Service Details | Payment Details

In-person Facility Use - General Information

LaGuardia Studio In-Person Appointments for Fall 2022

  • Presentation of the “Violet Go” Pass will be required for facility entry and all in-person appointments as proof of NYU’s Covid-related compliances
  • In-person service appointments will be scheduled during the LGS business hours and at least 24 hours in advance of the appointment
  • Face coverings are required
  • In-person group facility visits for orientations and tours need to be scheduled at least a week in advance of the appointment

Remote Service Features and Curbside Access - General Information

The LaGuardia Studio will continue to offer remote appointments and curbside access.

  • Curbside access requires an appointment and needs to be scheduled at least 24 hours in advance
  • Upon arrival for your scheduled appointment, push the LaGuardia Studio door entry call button or call 212-998-3454 and wait outside for a LaGuardia Studio staff member to facilitate the service arrangements
  • Service functions for curbside access include:
    • Pickup of completed 3D Printing service production job orders
    • Drop-off of materials for pending 3D Scanning service job orders
    • Pickup of scan materials and archived 3D scan geometry files
  • Facility orientations can be handled as remote events and conducted via NYU Zoom. To schedule an appointment for this type of remote session, please email lgs@nyu.edu or call 212-998-3454
  • Remote service and Q&A consultation appointments will be conducted via NYU Zoom and need to be scheduled at least 24 hours in advance. To schedule an appointment, please email lgs@nyu.edu or call 212-998-3454.
  • Required job order files must be transferred 24 hours prior to the scheduled appointment.

Please refer to the COVID-19 Information website for additional Covid-19-related information for university procedures and guidelines.

3D Printing Service Details

  • In-person appointment requests must be scheduled at least 24 hours in advance
  • Remote appointment requests must be scheduled at least 24 hours in advance and will be conducted as NYU Zoom sessions. Clients will be provided a Zoom link in the LGS Google Calendar appointment invitation
  • Appointments will include a digital review of geometry files, planning or correction recommendations, printer and material assignments, and price quotes if print ready
  • Staff will provide instructions for any repairs required to correct geometry file issues in preparation for job order submission. An additional appointment may be necessary to review repaired files
  • Clients will need to approve job cost to proceed with production, either by sign-off on the 3D Printing Service job order form during in-person appointments, or by email to lgs@nyu.edu
  • Payment is required in full in advance of production. Please see payment details
  • In the case of production complications, staff will schedule a Zoom appointment to review any required adjustments to resolve the issues and ensure completion of job order production
  • Clients will need to schedule an appointment for in-person or curbside pick-up of tests or final production at least 24 hours in advance
  • Post-processing is limited to cleaning
  • Zoom appointments may be recorded to ensure that job order details are captured

3D Scanning Service Details

  • In-person appointment requests must be scheduled at least 24 hours in advance
  • Remote appointment requests must be scheduled at least 24 hours in advance and will be conducted as NYU Zoom sessions. Clients will be provided a Zoom link in the LGS Google Calendar appointment invitation
  • Appointments will include a digital review of objects with scan details, measurements and job order pricing
  • Clients should provide photos or a screen capture of objects with measurement notes included
  • Clients should specify if return of scan objects is not desired at the completion of production
  • Clients will need to approve job cost to proceed with production, either by sign-off on the 3D Scanning Service job order form during in-person appointments, or by email to lgs@nyu.edu
  • Payment is required in full in advance of production. Please see payment details
  • Staff will schedule a Zoom appointment to review any scan issues to ensure completion of the job order production
  • Completed job order scan files will be digitally delivered unless curbside pick-up is requested for archived scan files
  • Clients will need to schedule an appointment 24 hours in advance for curbside pick-up of scanned objects or archived scan files
  • Zoom appointments may be recorded to ensure that job order details are captured
  • In-person 3D scanning for head and body, or objects requiring the presence of a conservator need a scheduled appointment at least 24 hours in advance. To schedule an appointment, please email lgs@nyu.edu or call 212-998-3454

Payment Details

  • Job order payment is required in full before production starts
  • Payment will be handled by phone. Please call 212-998-3454 to make arrangements for the transaction
  • Payment will be limited to credit or debit cards only
  • Payment terms include grant payments where applicable