Student Tech Guide

Quick Links

Password, MFA, Email

• Reset a forgotten or expired NetID/NYUHome password
  
• Enroll in NYU Multi-Factor Authentication, then update your devices via the NYU Start Page
  
• Set up NYU Email on a mobile device
  

NYU Wi-Fi

• To connect to 'nyu'. Learn more at NYU Wi-Fi
  
• Set up Guest and Visitor Wi-Fi access in just a few minutes
  
• In a residence hall? Connect gaming and streaming devices to nyu-media 
  
• Install NYU’s Virtual Private Network (VPN) if you need to use public Wi-Fi or services that would otherwise require you to be on campus
  

Zoom

• Read the Zoom: Getting started guide. Learn how to personalize your display name
  

NYU Engage Event Pass

• NYU Engage Event Pass is a unique QR code that you create once, then use as your pass to NYU Engage club meetings, NYU Welcome events, and other events. Think of it as a companion to your NYU Card. Save it to your Apple Wallet, Google Pay, or take a screenshot and keep it in your Photos or Gallery.
  

Malware and Ransomware Protection

• As part of NYU IT's commitment to protect you and our community's information and systems, and in compliance with the Data and System Security Policy, anti-malware software is required on any desktop or laptop computer connecting to NYU's network (NYU-NET). To protect your personally-owned computer from viruses and malware, get Malwarebytes 

Cybersecurity and Data Privacy

• Get guidance on protecting yourself and everyone at NYU on our Safe Computing site, and learn about privacy and protecting your information 

Financial Support for Purchasing Remote Learning Technology

• The NYU Student Emergency Fund assists NYU students by providing financial support when they need assistance with unexpected, unforeseen, and unavoidable emergency expenses surrounding situations such as accidents, illness, death of a family member, fire damage or need for immediate short-term housing. Apply for NYU Student Emergency Fund. Here’s an FCC program that provides some support for emergency broadband services

Tech Support

NYU IT Service Desk is available 24x7. Please email if not urgent. Check the status of a service ticket in Help Center ServiceLink. (Log in and scroll down)

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