Student Tech Guide

You likely set your NetID password before your account was eligible for IT services. To prevent any issues, change your NetID password by logging in at start.nyu.edu and selecting “Change your NYU password” before the semester starts.

In your email app of choice, select the option to add a new account, and choose the “Google” option. Enter yourNetID@nyu.edu as the address, then click Next. You will be brought to the purple NYU login screen to continue.

If you need additional instructions, they can be found at http://www.nyu.edu/servicelink/KB0016472.

Also, set up NYU Calendar and other NYU Google Apps on your mobile device.

All computers connecting to NYU’s network must be equipped with antivirus and malware protection.

Log in at nyu.zoom.us to activate your account, then visit zoom.us/download to install apps.

Once you’ve enrolled in NYU Multi-Factor Authentication, you can add or update your MFA devices anytime via the NYU Start Page. NYU suggests that you enroll at least two devices and/or phone numbers in NYU MFA.

Download and Activate the Duo App

Download the Duo Mobile App app to your smartphone.
Open Duo.
Allow Duo to send you notifications.
Accept the license agreement.
Do not click on "Add account" at this point.

Turn on Push Notifications for the Duo App 

The Duo Mobile app "Send Me a Push" option is the best way to use NYU MFA.


Set Up Duo Push as Your Default

1. If you haven't already, download and install the Duo Mobile app 
2. Log in at start.nyu.edu
3. At the Duo prompt, don’t approve your authentication yet. Instead, click My Settings & Devices in the left menu, then authenticate.
4. On the My Settings & Devices screen, select these options:
       Default Device: Select your phone number
       When I log in: Automatically send this device to a Duo     Push
       Click Save and you’re all set!
5. Now, just tap Approve on the Duo login request on your device to authenticate.

Add MFA to Another Device

To register one or more eligible devices/phone numbers with NYU's Multi-Factor Authentication vendor, Duo, use a web browser to log into the NYU Start page (start.nyu.edu) with your NetID and password.

Log into NYUHome (home.nyu.edu) with your NetID to access many services and tools, including NYU Email, Albert, NYU Classes, online file storage, Web Publishing, technical help, library research tools, and more. 

Classroom Seating Assignments

If you plan to attend a course in-person this semester, you will be asked to use the new Classroom Seating Assignments tool in NYU Classes to record your seat preference for the semester. Learn more about it.

In-Classroom Tips

When physically in a classroom, do not join the Zoom meeting. Your audio/video will be through the in-room screen.

NYU Print Service

Looking to print? Check out NYU Print Service for the latest updates on printer locations. 

Student Computer Labs

For hours of operations for Computer Access and Printer Service, visit Student Technology Centers.

IT Service Desk

Walk-in IT Service Desk support will remain unavailable in the US this fall. However, in-person appointments at 10 Astor Place in New York can now be booked in advance by completing this form. (A self-service scheduling tool will be available soon; please check back.) 24x7 support by phone (212-998-3333) and email (AskIT@nyu.edu) remains available at all NYU locations.

NYU Wi-Fi is NYU's wireless network service which provides secure, wireless access to NYU-NET at virtually all NYU locations.

Students in need of financial support in purchasing academic technology can refer to the NYU COVID-19 Emergency Relief Grant page and the NYU Bookstore’s recommended equipment web page.

NYU’s Virtual Private Network (VPN) provides secure, remote access to the NYU network (NYU-NET). Available at all of NYU’s locations, VPN encrypts your network traffic and enables access to NYU services that would otherwise require you to be on campus.

Wireless Internet

Look for the wireless network called “nyu” and connect to it. Your username is your NetID, and your password is the same password that you use to log in to other NYU services.

Wired Internet

Each NYU dorm room has ethernet jacks for wired internet access. Make sure that you have an ethernet cable and, if necessary, an ethernet adapter for your device.

Nyu-Media for Gaming and Smart Home Devices

Some devices, such as streaming sticks, gaming consoles, and smart home devices, may not be able to connect to "nyu" network. You can connect those to “nyu-media” instead. Directions can be found here.

Personal Printers in Residence Halls

If you’re bringing a printer, make sure you have the correct USB cable to connect the printer to your device. Wireless printers will not work on NYU’s wireless network. The NYU Print Service lets you access NYU Printers throughout campus, including many Residence Hall buildings. You can print up to 500 pages per semester free of charge.

If you need a computer on a short-term basis, you can borrow a Chromebook for two weeks with a one-week extension possible, based on availability / waitlist. The supply is limited. Late fees apply for delayed returns. For questions, or to request a Chromebook, contact it-studentrelationships@nyu.edu.