Student Tech Guide

You likely set your NetID password before your account was eligible for IT services. To prevent any issues, change your NetID password by logging in at start.nyu.edu and selecting “Change your NYU password” before the semester starts.

Once you’ve enrolled in NYU Multi-Factor Authentication, you can add or update your MFA devices anytime via the NYU Start Page. NYU suggests that you enroll at least two devices and/or phone numbers in NYU MFA.

Download and Activate the Duo App

Download the Duo Mobile App app to your smartphone.
Open Duo.
Allow Duo to send you notifications.
Accept the license agreement.
Do not click on "Add account" at this point.

Turn on Push Notifications for the Duo App 

The Duo Mobile app "Send Me a Push" option is the best way to use NYU MFA.

Set Up Duo Push as Your Default

1. If you haven't already, download and install the Duo Mobile app 
2. Log in at start.nyu.edu
3. At the Duo prompt, don’t approve your authentication yet. Instead, click My Settings & Devices in the left menu, then authenticate.
4. On the My Settings & Devices screen, select these options:
       Default Device: Select your phone number
       When I log in: Automatically send this device to a
   Duo Push
       Click Save and you’re all set!
5. Now, just tap Approve on the Duo login request on your device to authenticate.

Add MFA to Another Device

To register one or more eligible devices/phone numbers with NYU's Multi-Factor Authentication vendor, Duo, use a web browser to log into the NYU Start page (start.nyu.edu) with your NetID and password.

Log into NYUHome (home.nyu.edu) with your NetID to access many services and tools, including NYU Email, Albert, Brightspace, online file storage, Web Publishing, technical help, library research tools, and more. 

In your email app of choice, select the option to add a new account, and choose the “Google” option. Enter yourNetID@nyu.edu as the address, then click Next. You will be brought to the purple NYU login screen to continue. Additional instructions available here. 

Also, set up NYU Calendar and other NYU Google Apps on your mobile device.

Log in at nyu.zoom.us to activate your account and personalize your display name, then visit zoom.us/download to install apps and browser extensions. Learn more here.

For new students, once your admission to NYU is confirmed, check your NYU password recovery email address to ensure you can reset your password if you need to. For example: use a Gmail or Yahoo address, not a high school address that will expire. To do so:

1. Go to the NYU Start Page: start.nyu.edu.
2. Click Log In, then log in with your NetID and password.
3. Authenticate using NYU Multi-Factor Authentication. (Follow the steps to enroll if you haven't already done so.)
4. Click Security Settings.
5. Verify or update the address in the Password Recovery Email Address and confirmation fields.
6. Scroll down and click Continue.
7. On the next two screens, click Confirm and Continue, then you're all set. 
8. While you're there, we also recommend that you set up a mobile app as another password recovery method.

NYU Wi-Fi is NYU's wireless network which provides secure, wireless access to NYU's network at virtually all NYU locations. Be sure to use the 'nyu' Wi-Fi Network.

Some devices, such as streaming sticks, gaming consoles, and smart home devices, may not be able to connect to "nyu" network. You can connect those to “nyu-media” instead. Read the directions.

All computers connecting to NYU’s network must be equipped with antivirus and malware protection. Download and install Endpoint Protection (Symantec).

Wireless Internet

Look for the Wi-Fi network called “nyu” and connect to it. Your username is your NetID, and your password is the same password that you use to log in to other NYU services.

Wired Internet

Each NYU dorm room has ethernet jacks for wired internet access. Make sure that you have an ethernet cable and, if necessary, an ethernet adapter for your device.

NYU-Media for Gaming and Smart Home Devices

Some devices, such as streaming sticks, gaming consoles, and smart home devices, may not be able to connect to the "nyu" network. You can connect those to “nyu-media” instead. Directions can be found here.

Personal Printers in Residence Halls

If you’re bringing a printer, make sure you have the correct USB cable to connect the printer to your device. Wireless printers will not work on NYU’s wireless network. The NYU Print Service lets you access NYU Printers throughout campus, including many Residence Hall buildings. You can print up to 500 pages per semester free of charge.

NYU’s Virtual Private Network (VPN) provides secure, remote access to the NYU network (NYU-NET). Available at all of NYU’s locations, VPN encrypts your network traffic and enables access to NYU services that would otherwise require you to be on campus.

The Software  pages include software products that are licensed for distribution and use by eligible NYU community members. Find specialized and esential software such as:

• Microsoft Office
• Windows 10
  
• NYU Virtual Private Network (VPN)
• Multi-Factor Authentication (Duo)
  

Students in need of financial support in purchasing academic technology can refer to the NYU Student Emergency Fund page.

Emergency Broadband Benefit:

Some students may be eligible for an FCC program that provides support for broadband services. Please visit the Emergency Broadband Benefit Program page for more information.                                   

Joining student clubs or planning to attend events you find on NYU Engage? Get your Engage Event Pass today. Save it to your Apple Wallet, Google Pay, or as a screenshot, and show it as you enter events.