Conferencing and Chat Services Comparison
See the charts below for guidance in selecting the right service to fit your chat and audio/video conferencing needs. Scroll further down the page for detailed comparisons for teaching and learning tasks and goals. The first chart gives a high-level comparison of key features, the second chart relates to general use, and the third chart is designed as an in-depth reference for faculty and instructors.
Quick Comparison
This table is intended to help quickly select the best service for your needs. See below for detailed comparisons for teaching and learning tasks and goals.
Notes:
- “Yes*” (with an asterisk) indicates that a feature is available but the service may not be the best option to accomplish the goal or task.
- Non-NYU (personal) Zoom and Google Meet accounts do not offer as many features as NYU Zoom and NYU Meet (Google). If used, NYU instructors are advised not to use their NYU Email address with their personal account, as this causes service conflicts.
NYU Zoom |
Non-NYU Zoom |
NYU Meet |
Non-NYU Meet |
NYU Chat |
|
---|---|---|---|---|---|
|
|||||
Support provided by NYU |
Yes |
No |
Yes |
No |
Yes |
Cybersecurity risk level (e.g., meeting intruders) |
Very low, if recom- |
Moderate, if the personal account is set to match NYU Zoom settings as closely as possible. |
Very low, if recom- |
Unknown |
N/A |
Option to record and/ or save |
Yes |
No, unless using a paid Zoom Pro account. |
No |
No |
No |
Real-time/live captioning |
Yes, unless there is a student with a captioning accom-modation. Email the NYU Digital Accessibility. |
No Does not meet NYU’s digital accessibility standards. |
Yes, unless there is a student with a captioning accom-modation. Email the NYU Digital Accessibility. |
No Does not meet NYU’s digital accessibility standards. |
N/A |
Virtual breakout rooms / |
Yes |
Yes |
No |
No, unless using certain paid versions. |
Yes |
NYU Zoom | NYU Meet | NYU Chat | |
---|---|---|---|
Video/web meeting (10 or less people) |
Yes |
Yes |
No |
Video/web meeting (10+ people)
|
Yes Up to 300 participants |
Yes* 250 for a limited time due to COVID-19 (100 under normal circumstances) |
No |
Webinar/Large Meeting |
Yes 500 participants for Large Meetings and 1000+ for Webinars, by request |
No |
No |
Audio-only meeting |
Yes |
Yes |
No |
Text chat during meetings (individual and group) |
Yes |
Yes |
Yes |
Standalone/ongoing chat outside of meetings (individual and group) |
Yes |
No |
Yes 8,000 participants per chat room Limit for group chat is currently unknown |
Screen sharing |
Yes |
Yes |
No |
File sharing |
Yes Only via certain third-party apps such as Box, Dropbox, and OneDrive |
Yes Only via links in NYU Calendar invites |
Yes |
Permits attendees from outside of NYU (i.e., external participants) |
Yes |
Yes Someone from NYU must grant external participants access to the meeting. |
No |
Option to record and/or save |
Yes |
No |
No |
In-meeting polling / feedback feature |
Yes |
No |
No |
Virtual breakout rooms / small group discussions |
Yes |
No |
Yes |
Waiting Room to control admittance |
Yes |
No |
N/A |
Robust host controls (mute attendees, remove participants, control screen sharing, etc.) |
Yes |
Yes |
N/A |
Real-time/live Captioning |
Yes, unless there is a student with a captioning accommodation. Read the NYU Digital Accessibility site. |
Yes, unless there is a student with a captioning accommodation. Read the NYU Digital Accessibility site. |
N/A |
Dial in from a phone |
Yes |
N/A |
|
Dial out to a phone number |
No |
N/A |
|
iOS mobile and tablet support |
Yes |
Yes |
Yes |
View presentations on mobile |
Yes |
Yes |
N/A |
Add a co-host |
Yes |
No |
N/A |
Whiteboarding |
Yes |
Yes* Via NYU Drive and screen sharing |
N/A |
Annotation on shared screen |
Yes |
No |
No |
NYU Google Services integration (NYU Calendar, NYU Email, NYU Drive) |
Yes With NYU Calendar and NYU Drive, as well as NYU Email via a Gmail add-on |
Yes |
Yes* With NYU Drive |
For Faculty: Teaching & Learning Goals/Tasks
This table is intended to help instructors select the best service for their needs. Faculty may also find it helpful to schedule a consultation with the instructional technologists at the NYU Digital Studio to discuss conferencing for classes.
Note: “Yes*” (with an asterisk) indicates that a feature is available but the service may not be the best option to accomplish the goal or task. Note that NYU Hangouts Classic (Google) will be retired on August 1, 2022.
NYU Zoom | NYU Meet | NYU Chat | |
---|---|---|---|
Hosting real-time class meetings |
Yes |
Yes* |
N/A |
Recording live or asynchronous classes |
Yes |
No |
N/A |
Invite a non-NYU guest speaker |
Yes |
Yes Someone from NYU must grant external participants access to the meeting. |
N/A |
Add TAs as co-hosts |
Yes |
No |
N/A |
Polls for student engagement |
Yes |
Yes* Via Google Forms |
N/A |
Virtual breakout rooms / small group discussions |
No |
Yes |
|
Group presentation (student facilitation) |
Yes |
Yes |
No |
Whiteboarding |
Yes |
Yes* Via NYU Drive and screen sharing |
N/A
|
Annotation on shared screen |
Yes |
No |
No |
Holding office hours |
Yes |
Yes* Via NYU Calendar |
No |
NYU LMS (Brightspace) integration | See the NYU LMS (Brightspace) Zoom Guide for Instructors | No | No |