Get Help with MFA, Passwords, Wi-Fi, Email, and More

Answers are just a click away! The NYU IT Tech Guides for students, faculty, and staff feature info, tips, and tutorials about many essential tech services. Is this your first semester at NYU? There's a section to guide you through everything you'll need to get started.

Your Information Is Valuable

Participate in Data Privacy Week 2023 by visiting our Protect Data page for tips on safeguarding your private info.

Have an NYU Wi-Fi Question?

Check out the NYU Wi-Fi page for instructions on connecting to the "nyu" network, troubleshooting, and more.

Personally Identifiable Information: Keeping Private Information Private

PII is anything someone could use to figure out a person's identity. NYU has strict policies for handling such info. Learn what PII is, get tips on safeguarding it, and review NYU policies.

Spotty Cell Reception? Wi-Fi Calling May Help

If you're experiencing weak cell coverage or reception problems, you may be able to place and receive calls and texts using your phone's Wi-Fi calling feature. If your device and service carrier support Wi-Fi calling, here's how to use it with NYU Wi-Fi.

It's Now OK to Install macOS Ventura

All NYU IT services are now compatible with macOS Ventura, so it’s OK to update your Mac. (However, you may want to check on the compatibility of any non-NYU apps you use.)

A Note on Illegal Downloading

NYU is firmly opposed to the illegal downloading and sharing of copyrighted materials. Read about best practices and your responsibilities as an NYU community member.