The Download: September 2021
Welcome to the Fall 2021 Semester!
Below find news and tips about some common tech support issues, NYU Wi-Fi, macOS security patches, NYU Brightspace, MFA and Duo Mobile, NYU Engage, and NYU Print Service.
Top Troubleshooting Tips for Top Tech Services
Find answers to commonly-asked questions about some of NYU’s most popular tech services: resetting forgotten or expired passwords, connecting to NYU Wi-Fi, and setting up Multi-Factor Authentication (MFA) and Duo Push.
NYU Brightspace: Beyond the Basics
There's more to NYU Brightspace than just the basics! Check out the Brightspace web page for tips, tutorials, and more.
New Duo Mobile App Coming in Mid-October
Check out the new Duo Mobile app, with the Approve and Deny buttons in opposite positions from the current app. Everyone with a compatible mobile device (iOS 13+ and Android 8+) should install it when it rolls out Oct. 11-18.
NYU Engage: Find Student Clubs and Events
NYU Engage connects students with shared interests to events, clubs, and organizations. It's also where you get your Engage Event Pass, which you'll need to attend many Engage events.
NYU Print Service: Send Your Doc and Go
Use the NYU Print Service and mobileprint.nyu.edu to send a print job and pick it up at a print service station. They're in a number of spots in NY and at most global locations.
IT Service Desk: Global 24x7 Email and Phone Support
Get global self-service support via NYU ServiceLink and 24x7 NYU IT Service Desk support by phone and email. If you are in NY and need in-person support, please note that it is by appointment only.