NYU IT units support hundreds of technology resources and tens of thousands of technology users across the University. Below is a brief description of the responsibilities of each group.

On this page: Business Services Office | Digital Accessibility | Global Infrastructure and Operations | Global Office of Information Security | Institutional Solutions Group | Research Technology | Strategy Planning and Engagement | Teaching and Learning with Technology

Business Services Office

The Business Services Office (BSO) performs many critical business support functions, including vendor and contract management, IT governance, portfolio and project management, and IT communications, and change management for both NYU IT and University projects. The BSO also manages the NYU IT website and social media presence, as well as the Download, a monthly IT newsletter for the NYU community.

Digital Accessibility

NYU IT's Digital Accessibility (DA) team helps to develop standards and best practices for digital accessibility and support at NYU; ensures that the University meets all national accessibility guidelines; provides tutorials and guidance for remediation of accessibility issues; and publishes a newsletter highlighting current accessibility trends, tutorials, and other important information.

Global Infrastructure & Operations

Global Infrastructure & Operations (GIO) manages and supports a wide range of essential technology services, including a number of University mission-critical resources such as the NYU-NET and NYU Wi-Fi networks, NYU Student Technology Centers and Computer Labs, the IT Service Desk, Google Apps, NYU Zoom, the NYU telephone system, and the software and hardware underpinning those and many more technology functions.

Global Office of Information Security

The Global Office of Information Security (GOIS) is a University-wide resource that provides critical information and recommendations to the NYU community to safeguard University data, assets, and systems. GOIS aims to facilitate and further the University's mission through services designed to maximize the confidentiality, integrity, and availability of these valuable assets. Services include incident response, forensic analysis, vulnerability management, risk assessments, security architecture, policy and compliance, and security awareness. GOIS collaborates with University stakeholders to promote a risk-based security approach while relying on all community members to partner in safeguarding NYU's vital information assets.  

Institutional Solutions Group

Global Institutional Solution Group (ISG) delivers technology excellence that advances teaching, learning, research, student/faculty information, and administrative functions in alignment with the University's mission. ISG delivers a broad scope of IT services to the NYU community, including: application development, enterprise business systems, identity and access management, web technology, service delivery technology, enterprise architecture, enterprise data management, business process improvement, project management, and user experience.

Research Technology

NYU Research Technology (RT) provides an advanced infrastructure of cutting-edge technologies, specialized services, and superlative expertise to enable NYU scholars to conduct transformative research and scholarship. This includes technical and administrative support for NYU supercomputing resources, such as NYU Greene and the High Speed Research Network, and 3D printing and scanning. In collaboration with the NYU Libraries, RT also provides data services, such as GIS, and digitization and archiving through Data Services and Digital Library Technology Services.

Strategy, Planning, and Engagement

Strategy, Planning, and Engagement advances the work of NYU IT by engaging and developing colleagues, leading organizational communications and events, aligning IT partners, and delivering strategic initiatives for the organization. SPE also provides leadership on key University objectives, such as, Sustainability; Inclusion, Diversity, Belonging, Equity and Access (IDBEA); and NYU Returns (COVID-related planning) and Hybrid Work.

Teaching and Learning with Technology

Teaching and Learning with Technology (TLT) manages a variety of central resources to support NYU faculty teaching needs, including Learning Analytics, Emerging Technologies, and online program services; and partners with faculty to design and implement educational research studies. They also sponsor a shared governance model of faculty, ed tech specialists, and staff to support decisions and technology purchases. TLT provides faculty and student support for the NYU Brightspace learning management system, which is at the core of a connected set of teaching services, including NYU Stream, offered through the Digital Studio, an in-person and online resource for digital tools and course material development.