Student Remote Learning

Last Updated: Friday, May 1, 2020

Whether it is a snow day, a scheduled absence, or emergency, offering classes remotely can help provide continuity or recover lost class time. Instructors may ask you to complete assignments, watch lectures or otherwise participate in online discussions and chat rooms. Help is available for you to complete these tasks!

Communication should come directly from your instructors on what is available. To interact with your instructors remotely, try the NYU Zoom audio and video conferencing service.

Essentials Checklist

Successful Study Habits

Adjusting to a new learning environment can be difficult and Student Success wants to help. Here are some resources and tips on Successfully Navigating Remote Learning to help you feel more comfortable and confident in your new learning environment.

Successful Study Habits for Remote Learning (PDF)

Set Up Your Computer For Remote Learning

Check to see if your computer meets the following requirements:

Operating System: Windows 10 or macOS 10.14 (Mojave) or later
RAM: 8GB

Students who do not have a computer, please contact: studentsuccess@nyu.edu.

Tablets and cell phones can be useful as supplementary equipment.

Check Your Internet Connection

We encourage all students to check their internet connection to ensure they are able to use the NYU remote learning online services. You can test your internet connection by going to www.speedtest.net and click GO. 10-20 Mbps upload and download speeds are considered fast enough for typical online activities. If your speed isn't adequate, please contact your internet provider to troubleshoot.

If you are located in the U.S., many internet service providers and wireless carriers are offering free or discounted access during the COVID-19 outbreak. The sites linked on that page are sharing offers as they become available for the convenience of students. NYU does not endorse a particular product or service.

If you do not have the technology or services needed to learn and study remotely during this period, please contact the Office of Student Success at studentsuccess@nyu.edu and a team member will be in touch to explore options.

Remote Learning NYU Services

Services you access via NYUHome (or www.nyu.edu) will function with a stable internet connection and a valid NetID and password. Remember to approve your connection through Multi-Factor Authentication (MFA), see below for set up details including new devices.

Multi-Factor Authentication (MFA)
MFA is required when logging into NYU's online services. Ensure you are able to access MFA via push notification, phone call, or Duo passcode. Below are MFA support resources. Please contact the NYU IT Service Desk with additional questions.

Task	Tool(s)
Communicating with instructors and classmates	NYU Email NYU Zoom
Participating in online discussions	NYU Classes: Chat room messages NYU Classes: Sending messages NYU Classes: Messages and Forums notifications
Creating, viewing, and submitting documents and media	NYU Classes (Student NYU Classes Resource page) NYU Drive (NYU Drive Resource Page) NYU Stream Adobe CC is available until May 31, 2020 for free, at-home access Microsoft Office 365 Education is free when you register with your NYU Email address. Virtual Computer Lab Visit the Software Library
Completing class assessments	Google Form (Instructors will send by email or within NYU Classes) NYU Survey Service (Qualtrics) NYU Classes: Viewing grades NYU Classes: Submitting an assignment Automated Proctoring Tool (SmarterProctoring)
Student success support	NYU Connect

Explore more student technology tools, services, and support.

Student Remote Learning

Essentials Checklist

IT Support

School Resources

Library Resources