Step 1:

  • Log in to the i4 server with your NetID and password.
  • Use as your hostname.
  • Make sure you connect using SFTP.


Step 2:

  • Fetch will attempt to make a connection with the i4 server.
  • If Fetch is able to successfully connect with the server, you will immediately receive a request for authentication using the Duo Mobile app on your MFA registered mobile device.
  • You must authenticate through Duo Mobile to complete your connection.


Step 3:

  • If you don't authenticate with Duo Mobile, or fail to do so before the connection attempt times out, you'll receive an error message.
  • Click OK and try connecting to the i4 server again.


Step 4:

  • After you've successfully authenticated with the Duo Mobile app, you're connection to the i4 server will be complete.
  • You can access the necessary i4 files using the web shortcut.


Step 5 (optional):

  • If you notice quicker time out periods than expected when connecting to i4 using Fetch, check your preferences and update your FTP compatibility settings.
  • Make sure the option to Keep connections alive is checked.