The Digital Communications Group (DigiComm) provides services to help faculty, administrators, and staff communicate easily and inexpensively. Available web communication technologies include bulk email services, mobile applications, and the content management system (CMS). Fill out the Project Request Form to inquire about custom digital solutions, or for assistance with any of the services listed below.
Using the CMS
CMS Training & Support is your source for information about our content management system (CMS). Find tutorials, troubleshooting tips and instructions on how to access and use the CMS.
CMS training is available multiple times per semester. Individual CMS orientation sessions can be scheduled, schedule permitting, or will be built into project plans when new organizations are on-boarded into the CMS.
New Page Design/Content Refresh
DigiComm provides resources to help design new pages or modify existing content.
Site Architecture/Navigation Change
If you are planning to restructure your content and pages, our team can help organize your page hierarchy.
Our team provides assistance with the creation and maintenance of forms used within NYU.edu through NYU's official web form platform, Qualtrics.
The University Events Calendar serves as NYU's central source for event information.
If your unit would like to add your events to the public NYU Events Calendar, please write to email@example.com and supply the following information:
- Name of Unit
- Your NetID
- NetIDs of any other individuals who will need access to add events
For support adding an event, please see our Events Calendar tutorials.
Submit a Project Request Form for help with the following:
We can resolve broken links or remove dead pages.
Redirects and Vanity URLs
Our team can assist with the creation of vanity URLs for campaigns or promotions. Please read and consider these vanity best practices prior to submitting a request. (Note: do not publish or advertise any URLs until your request has been fulfilled.)
Our team can review a page or section of pages to:
- Discover all broken links, spelling errors and accessibility issues.
- Keep track of documents and media files on your website.
- Assign responsibility for different areas of your website to different persons.
- Send automatic error reports to the responsible editor.
Google Analytics is a self-service tool that provides analytical data on content pages within NYU.edu and its subdomains. Learn more about using Google Analytics.
NYU Search & Search Engine Optimization
The NYU Search Engine utilizes proprietary technology developed by Google. While we cannot control the results populated, we can advise you on how to have better content to improve your rankings or even possibly have a suggested link at the top of the results.
DigiComm can assist with user experience research, design, and recommendations for your website or other digital projects, including:
- Usability testing
- A/B testing and other analytics support
- Card sorting
- Competitive analysis
- Heuristic evaluations
- User flows
- User research (focus groups, surveys, diary studies, field research, and interviews)
- UX strategy roadmaps
- Wire framing and prototyping