NYU Prepaid Cards

NYU Prepaid Cards Header Image

The NYU Prepaid Card (US Prepaid Visa Debit Card) is a payment tool offered as a supplement to the University’s Petty Cash program, administered by the Office of the Bursar.  A prepaid card program can be established by any department or unit for disbursing funds through stored value cards for payment to participants in research studies.

All employee requests for reimbursement and advances must be submitted through AP Workflow.

If you have additional questions or need policy clarification, please email the Bursar’s Office at prepaidcards@nyu.edu.

Please note: Effective February 2023, the NYU Prepaid Card program will be switching providers from Bank of America to US Bank.  All card requests will be fulfilled with US Bank Visa Debit cards.

Training & Resources

If you have any questions about the online form, please review the Prepaid Card Tip Sheet & FAQs.

To Activate Cards

The cardholder must activate the card prior to use.  Activation can be via IVR (by phone) or online.

The card can be used at a retail store once it has been activated (no 'registration' required).

The card can be used online once it is "Registered" online at the US Bank website.

To Report Loss or Theft

US Bank Customer Service
Online
Phone: (855) 274-9934 (US) or (918) 858-9782 (outside the US)

Call immediately if your card is lost or stolen.