Important Information: Due to the University's ongoing effort to combat COVID-19 spread, the NYU StudentLink Centers are closed effective 03/13/2020 for in person services, until further notice. If you would like to speak with a Financial Aid Counselor, please call our office at (212) 998-4444 or email us at firstname.lastname@example.org. Also, you may schedule a Zoom appointment with an NYU StudentLink Counselor.
Office of Financial Aid telephone lines can be quite busy during certain times of the year: (1) from April 1 to May 15, when our prospective freshmen are choosing their college; (2) from July 1 to August 15, when the fall bills have been issued; and (3) during registration.
During the remainder of the year, most calls are answered with little waiting time. To reach a financial aid counselor right away, we suggest that you (1) call Tuesday or Thursday (Mondays are the busiest); (2) call between 9 and 11 a.m. or 3:30 and 5 p.m.; and (3) use NYU Albert to obtain routine information about your award or the status of your financial aid application.
You may also send an email to email@example.com instead of phoning. Our staff will review your message and respond as quickly as possible.