Speak with a Counselor

StudentLink Center, Manhattan

Phone

212-998-4444

Fax 212-995-4661 (Important! Please include the student's University I.D. number on all faxed pages.)

StudentLink Center, Brooklyn

Phone

212-998-4444

Fax 212-995-4661 (Important! Please include the student's University I.D. number on all faxed pages.)

Office Hours

Fall and Spring Semesters:
Monday, Tuesday and Friday: 9:00 a.m. to 5:00 p.m.
Wednesday and Thursday: 9:00 a.m. to 6:00 p.m.

Periods when classes are not in session:
Monday through Friday 9:00 a.m. to 5:00 p.m.

The StudentLink Centers close at 4:00 p.m. on the day before a holiday, recess period or holiday weekend. Please refer to the NYU Office Holiday Calendar.

Telephone Tips

Office of Financial Aid telephone lines can be quite busy during certain times of the year: (1) from April 1 to May 15, when our prospective freshmen are choosing their college; (2) from July 1 to August 15, when the fall bills have been issued; and (3) during registration.

During the remainder of the year, most calls are answered with little waiting time. To reach a financial aid counselor right away, we suggest that you (1) call Tuesday or Thursday (Mondays are the busiest); (2) call between 9 and 11 a.m. or 3:30 and 5 p.m.; and (3) use NYU Albert to obtain routine information about your award or the status of your financial aid application.

You may also send an email to financial.aid@nyu.edu instead of phoning.  Our staff will review your message and respond as quickly as possible.