Contact the Financial Aid Team
Ways to Reach Us
You can contact a financial aid counselor by email, phone, and fax:
Please include your University ID number on all email correspondence and faxed pages.
Interested in visiting us in person? Speak with a counselor at one of our StudentLink Centers on the Washington Square or MetroTech campus. The StudentLink Center is NYU's one-stop-shop for all your billing, financial aid, and academic records questions.
|Washington Square Campus
383 Lafayette Street
New York, NY 10003
MetroTech Center Campus
5 Metrotech Center
Dibner Building, Room 201
Brooklyn, NY 11201
Important Information: The NYU StudentLink Centers are currently open for enrolled students only, but with reduced capacity. Please confirm that you are cleared for building access before arriving. To speak with a Financial Aid Counselor, please call our office at 212-998-4444 or email us at firstname.lastname@example.org. Also, you may schedule an In-Person appointment or a Zoom appointment with an NYU StudentLink Counselor.
Best Times to Call
During certain periods of the academic year, the Office of Financial Aid’s telephone lines can be quite busy. These periods include:
- April 1 to May 15
- July 1 to August 15
- During registration
During the remainder of the year, the best times to call our office include:
- Tuesday or Thursday between 10 am and 11 am or 3:30 pm and 4 pm
We suggest using NYU Albert to find general information about your award or the status of your financial aid application. You can also send an email instead of phoning.