Contact the Financial Aid Team
Ways to Reach Us
You can contact a financial aid counselor by email, phone, and fax:
New York Campus
Abu Dhabi Campus
Phone: 212-998-4488 (US), +971 02 628 5513 (UAE)
Please include your University ID number on all email correspondence and faxed pages.
Interested in visiting us in person? Speak with a counselor at one of our StudentLink Centers on the Washington Square or MetroTech campus. The StudentLink Center is NYU's one-stop-shop for all your billing, financial aid, and academic records questions.
|Washington Square Campus
383 Lafayette Street
New York, NY 10003
MetroTech Center Campus
5 Metrotech Center
Dibner Building, Room 201
Brooklyn, NY 11201
Important Information: Please review current guidelines for building access before visiting the NYU StudentLink Centers.
- Zoom or in-person visit to a StudentLink Center: see the StudentLink Center site for current information.
- Phone: speak with a Financial Aid Counselor, Monday through Friday, 10am to 4pm
- Please note that our offices close at 4 pm on the business day before a recess or extended holiday weekend.
Best Times to Call
During certain periods of the academic year, the Office of Financial Aid’s telephone lines can be quite busy. These periods include:
- April 1 to May 15
- July 1 to August 15
- During registration
During the remainder of the year, the best times to call our office include:
- Tuesday or Thursday between 10 am and 11 am or 3:30 pm and 4 pm
We suggest using NYU Albert to find general information about your award or the status of your financial aid application. You can also send an email instead of phoning.