Contact the Financial Aid Team
Important Information: The NYU StudentLink Centers are currently open but with reduced capacity. To speak with a Financial Aid Counselor, please call our office at 212-998-4444 or email us at firstname.lastname@example.org. Also, you may schedule an In-Person appointment or a Zoom appointment with an NYU StudentLink Counselor.
Ways to Reach Us
You can contact a financial aid counselor by email, phone, and fax:
Please include your University ID number on all faxed pages.
Interested in visiting us in person? Speak with a counselor at one of our StudentLink Centers on the Washington Square or MetroTech campus. The StudentLink Center is NYU's one-stop-shop for all your billing, financial aid, and academic records questions.
|Washington Square Campus
383 Lafayette Street
New York, NY 10003
MetroTech Center Campus
5 Metrotech Center
Dibner Building, Room 201
Brooklyn, NY 11201
When classes are in session, our offices are open:
Monday, Tuesday and Friday - 9am to 5pm
Wednesday and Thursday - 9am to 6pm
During periods when classes are not in session, we’re open:
Monday through Friday - 9am to 5pm
Please note: Our offices close at 4 pm on the business day before a recess or extended holiday weekend.
Best Times to Call
During certain periods of the academic year, the Office of Financial Aid’s telephone lines can be quite busy. These periods include:
- April 1 to May 15
- July 1 to August 15
- During registration
During the remainder of the year, the best times to call our office include:
- Tuesday or Thursday between 9 am and 11 am or 3:30 pm and 5 pm
We suggest using NYU Albert to find general information about your award or the status of your financial aid application. You can also send an email instead of phoning.