Info for Parents
Choosing to study away is one of the best decisions a student can make, and we are thrilled your child is preparing for a semester of new experiences, cross-cultural immersion, academic rigor, and significant personal growth.
Please talk with your student about studying away. Though we do everything we can to make the study away experience educationally and personally rewarding, the single best thing you can do to get your child ready is discuss what it means to be in a new city. Things will be--and should be--very different from what we're used to at home. The pasta may be fresher, but the bedrooms might be smaller, the music louder, the internet access less reliable… we could go on. But the net result is that studying away opens up a world of opportunity and cultural difference to students. Encourage them to dive headlong into it, of course, but also make sure that they're prepared for the realities of a different culture, with different expectations, attitudes, and customs.
The Parents' Role in Study Away
Parents form an integral part of the study away experience by supporting their student’s choice to embark on this academic and life-enriching endeavor. Here are some specific ways to show support and be involved in the process:
- Make sure your student is on top of their visa paperwork. Detailed visa instructions can be found on the site and term specific pre-departure blogs. All blogs can be accessed through the section below.
- Assist with flight arrangements. Students are encouraged to book through NYU's partner, Egencia. Talk with your son or daughter about their plans and visit NYU Traveler for more information.
- Develop a plan for handling family emergencies that may arise while your student is away.
- Read through the “Admitted Students” page for your child’s site in its entirety. The page contains a step-by-step list of required actions necessary prior to departure. Access the appropriate admitted students page by visiting Global Academic Centers and clicking on your student's site from the program list. In the navigation bar at the top of the page, click Admitted Students.
- Review the other resources found on this page and contact us with any questions ahead of your student's planned semester away.
Pre-Departure Guides for Fall Semester 2018 Study Away
Global Health and Wellness
Visit the Global Health and Wellness page for a breakdown of health requirements, medical services, and mental health services for each location within NYU's global network.
Resources for Parents
The links below offer helpful information on many topics regarding study away. These materials discuss ways to help students transition to life away and plan for appropriate physical and mental health care overseas. You'll notice a common theme--that your child's safety and well-being are our top priority at all times.
- Financial Aid (from the Office of Financial Aid)
- E-Suite Support (Office of the Bursar electronic payment system)
- Global Health Presentations (from the Student Health Center)
- GeoBlue Health Insurance (required for semesters outside the U.S.)
- Student Personal Property Insurance (encouraged purchase for all students)
Other Useful Resources
Many travelers choose a combination of two or three travel money options, such as carrying cash, debit or credit cards, or traveler’s checks. Before you decide which one will work best for you, call your bank and ask about transaction fees and currency conversion charges. If your bank’s fees are high, consider getting a new credit or debit card for your trip.
- Contact your bank to find out if they charge international transaction fees for making purchases or using an ATM abroad.
- Tell your bank that your student is traveling and will be out of the country for the term, so that when your student uses his or her card abroad the bank will not freeze the account.
- Make sure to read visa requirements for your student’s study away site to read details about how much money must be in your account in order to get the visa. Students have been provided this information by their Site Representative.
- Find out if your student must have bought a return ticket in order to get into the country (for immigration purposes).
- If you are considering buying traveler’s checks, contact your bank to see if they offer this service. Also, check out this USAToday article for more information.
Useful Study Away Websites
Check out these websites for more information about currency exchange, the ISIC card, popular international magazines, travel advisories, world time zone information, and global climate information.
The International Student Identity Card or ISIC (pronounced eye-zic) gives traveling students a document that is readily accepted worldwide as proof of student status. It is endorsed by the United Nations Education, Scientific, and Cultural Organization or UNESCO. Every year, more than 4.5 million students from 120 countries use their student card to take advantage of many benefits including offers on travel, shopping, museums and more.
Making Travel Plans
University-related travel may now be booked or registered through NYU Traveler, which gives you the option to book on-line reservations for air, rail, hotel, or car by using one of the NYU Traveler partner agencies. By using one of these agencies, your travel plans will be automatically connected to Worldcue, a traveler safety service. You can also make your NYU-related travel arrangements through other means and register your travel itinerary with Worldcue.
Also, if your student is studying away in Europe, click here for more information about traveling to different countries in Europe by train using the Eurail (also known as “Euro Rail”).
Preparing Your Student to Live in a Different City
Studying away is exciting but it can also be stressful, and your student is likely to experience different emotions as he or she prepares to live in a new city. Students will receive guidance from NYU staff during the pre-departure process to help them prepare for travelling and studying in new surroundings, including information on culture shift, as well as logistical details like instructions on how to get from the airport to the NYU orientation location or even advice on what to pack.
Highly qualified NYU staff are also in place at each NYU location to assist your student once at their new city. Each NYU center will welcome your student with an extensive orientation program to help them meet other students and adjust to the new city. Orientation activities are mandatory to ensure your student is prepared to have an academically successful and personally enriching experience. Additional social and extracurricular activities will also be scheduled throughout the semester.
To better understand culture shift and help your student prepare for what he or she may experience during the transition from one city to another, we recommend watching a 20-minute webinar entitled "What is Culture?"
Staying in Touch While Traveling Abroad
Sometimes being abroad can make it difficult for a student to stay in touch with their family ─ you have to consider time differences, additional commitments such as academic excursions/personal travel, cost, and potentially unreliable technology that may limit access to communicating. Here are a few tips to help you keep in touch with your student while he or she is abroad.
Develop a communication plan:
Schedule a time to talk weekly or more often as your family deems appropriate.
Consider various technologies:
There might be tools that will work better across time zones and oceans than what you currently use: WhatsApp, Facetime, Google Hangouts, Skype, phone calls/chat.
Use social media to stay connected:
Follow your student's experiences through their posts on Facebook, Instagram, Foursquare, and SnapChat.
Contacting Your Student's Study Away Site
At some point while your student is studying away, you may want or need to contact your student's study away site. Contact information for each of NYU's global sites is available on their respective webpages. However, please keep in mind that due to several Federal laws, such as FERPA and HIPAA, there may be limited or no information that your student's study away site will be able to share with you pertaining to your student's housing, academics, and health. We encourage parents to discuss these topics with their students directly and contact the study away site in the instance that a parent needs to report something significant to the study away staff.
Health and Wellness While Studying Away
If your student is preparing to study away, you may want to register for an upcoming Parent Webinar to help you prepare for your student's health and wellness away. You can also chat with Student Health Center staff members and have your questions answered live!
Click here to search for the dates of upcoming Study Away Parent Webinars, sign up and learn what you need to know as you prepare to send your student to NYU abroad.
Common topics include: Common Health Issues, Importance of Adequate Health Insurance, Health Requirements, and Students in Need.
Visiting Your Student While They're Studying Away
If you plan to visit your student while they're studying away, please keep in mind that NYU staff and security personnel are not permitted to confirm your student's whereabouts or whether or not they even live in NYU housing due to the Federal law, FERPA. With that in mind, please notify your student ahead of time if you plan to visit them and when you have arrived to meet them so they can receive you. Although you are the student's family member, you will still be required to abide by any pertinent guest policies at your student's study away site.
When a Study Away Site May Contact Parents
Although NYU staff at the study away sites hope to not have to contact a student's parents during their semester or academic year away, there may be a few instances in which parental contact is necessary. These include instances when:
- a student who is under 18 years of age violates NYU's student conduct code.
- a student is incapacitated and has been hospitalized due to illness or injury.
- a student has a serious mental health concern and is deemed a harm to themselves or others in their community.
Global Career Resources and Opportunities Upon Return
NYU's career development centers currently offer a wide variety of programs covering global career resources, ways to market your student’s study abroad experience, ways to become involved in international opportunities once back in New York and many others. Most are held on the degree campus, but are also available to students on-site at the Global academic centers via web-based platforms. Click here to learn about global career resources.
Returning from Study Away
At NYU, we believe that your student's study away experience does not end when he or she returns to New York. Therefore, we would like to provide you with resources and tips to make your student's transition back smoother and help him or her continue the global experience upon return. For more information and tips, click here.
Sending Packages Abroad
One final note: if you're planning to ship packages abroad, please pay special attention not only to shipping costs, but also to possible taxes that you son or daughter will have to pay when picking up your care package. These costs vary dramatically and the laws governing them change frequently, so it's best to ask your shipping carrier of choice for more information.
If your student is an upperclass (soph-senior) student, parents are welcome to e-mail the New York-based student services staff at firstname.lastname@example.org and we'll be sure to answer your question promptly. If your student is a Liberal Studies freshman we welcome you to e-mail email@example.com with your questions. Our offices are open Monday through Friday from 9am to 5pm, EST.