To access campus buildings, visitors must be sponsored by a current NYU student, faculty member, or employee. A visitor includes someone who does not have an NYU Net ID or an NYUCard. They can be one-time guests, visiting scholars, guest lecturers, conference attendees, NYU alumni, or business vendors who provide goods or services to the University and are visiting campus temporarily.

Langone/School of Medicine employees and students may enter NYU downtown buildings using their Langone ID card. NYU faculty, employees, or students who need to sponsor a visitor should follow the instructions below.


Visitor Management Upgrade

We listened to your feedback and made updates to the system (known as JRNY, pronounced Journey) that helps expedite the visitor registration and access processes, including:


Once the visitor sponsorship process is completed, the sponsor and the visitor will receive an email noting the approval of their request. All visitors to campus must be sponsored by an active NYU community member.


Sponsoring Visitors

Sponsors must submit an Access Request Form through JRNY, NYU’s visitor management system, each time a visitor or vendor needs access to NYU buildings or activities (including unexpected, last-minute visits). If you are sponsoring an NYU alumni, you must use the alumni’s non-NYU email for the request.

You, as the sponsor, and your visitor(s) will be notified via email when your visitor request has been received and processed. If you don’t receive an email, search your email folders (including spam) for “NYU Campus Safety” or “identigy.io”.

Visitors will then be added to Campus Safety's visitor access list and will need to present a government-issued photo ID card to the Campus Safety Officer for entry (visitors under 18 years of age can provide non-government identification). Please note that the guest's name registered in the visitor management system must match the name on the government-issued ID presented to the Campus Safety Officer.

Current Visitor Access Updates

Visitor access protocols are temporarily adjusted for the following locations. Please note that all visitors must continue to be registered in NYU's Visitor Management System. These protocols are subject to change.

Videos: Completing the Visitor Sponsorship Process

Please see the videos below for step-by-step instructions on how to complete the visitor sponsorship process and lookup, edit, or cancel existing reservations.

Sponsoring Individual Visitors and Large Groups

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Lookup, Edit, or Cancel an Existing Reservation

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Sponsoring Long-Term Recurring Visits

Current NYU faculty members and employees who want to facilitate long-term recurring access to campus may choose to onboard external guests as affiliates through NYU’s affiliate management system. Once your affiliate has their NYUCard, they only need to tap into their authorized buildings or present their NYUCard to a Campus Safety Officer.

Please note that to access the affiliate management system, a user must be an NYU community member and be accessing the system from an on campus location. If the user is not on campus, an NYU community member can access the system with NYU's VPN. More info on the system can be found here.

To update NYUCard access privileges for your affiliate (once their NYU ID Card has been picked up), please submit a request through CampusSafetyLink.


Sponsorship Options for Events

NYU's visitor management system should be used for individual visitors and/or events where normal building entrance protocols will be used.

For large events and events open to the public that may require a separate check-in process, please consider the below registration options in lieu of using the visitor management system:

Option 1: Large events open to the public

  • Event hosts should write to CampusSafetyLink@nyu.edu, sending the event’s name, date, time, and location (building and, if applicable, room number).
  • Event hosts must have staff placed at the entrance to the building where their event will take place to work alongside Campus Safety Officers to facilitate access.
  • Event staff should maintain a sign-in sheet.

Option 2: Events with advance registration

  • Event hosts use NYU’s visitor management system to sponsor the affiliates, vendors, and/or visitors who will attend the event. External attendees will present a government-issued ID to the Campus Safety Officer at the entrance to the event.
  • Event hosts may have staff placed at the entrance to the building where their event will take place to work alongside Campus Safety Officers to facilitate access.

Sponsor Responsibilities

  • NYU Faculty and Administrators: While you do not need to meet your visitor(s) at the entrance/lobby, be sure that your visitor(s) know exactly where to go (building, address, floor, venue.)
  • NYU Students and NYU Summer Associates: You must greet visitors at the entrance/lobby, escort them while inside the building, and ensure they exit the building at the end of their visit.
  • Individuals will only be allowed to enter the buildings specified by their sponsor on the Access Request Form.
  • If the building or activity does not have a Campus Safety Officer, or the activity is not located in an NYU building, the sponsor’s department/school is responsible for coordinating and verifying access of their vendors and visitors. 
  • Residence hall hosts and guests must also follow the residence hall guest policy.

Frequently Asked Questions

Visitors / Visitor Sponsorship

NYU's Visitor Management System - JRNY


For Additional Support

Please contact AskJRNY@nyu.edu. This team is available Monday through Friday from 9:00 a.m. – 5:00 p.m. ET. 

For all urgent security issues requiring immediate attention from Campus Safety, or to report an incident, please contact the Campus Safety Communications Center at 212-998-2222.