To access campus buildings, visitors must be sponsored by a current NYU student, faculty member, or employee. A visitor includes someone who does not have an NYU Net ID or an NYUCard. They can be one-time guests, visiting scholars, guest lecturers, conference attendees, NYU alumni, or business vendors who provide goods or services to the University and are visiting campus temporarily.
Langone/School of Medicine employees and students may enter NYU downtown buildings using their Langone ID card. NYU faculty, employees, or students who need to sponsor a visitor should follow the instructions below.
What's New - Visitor Management Upgrade
We listened to your feedback and made updates to the system (now known as JRNY, pronounced Journey) that will help expedite the visitor registration and access processes, including:
Bulk Uploads of Large Groups of Visitors
Planning an event or program? This bulk upload feature will save NYU community members time as they plan and manage their programs and events. All visitors can be uploaded simultaneously.
Does your visitor need to arrive a day early or stay a few hours later? No problem. Now you can make updates to your visitor request directly within the system.
An Updated User Experience
The updated interface improves community member and Campus Safety Officer user experiences, offering more efficient, consistent sponsorship and guest services across the University.
Once the visitor sponsorship process is completed, the sponsor and the visitor will receive an email noting the approval of their request. All visitors to campus must be sponsored by an active NYU community member.
Sponsors must submit an Access Request Form through JRNY, NYU’s visitor management system, each time a visitor or vendor needs access to NYU buildings or activities (including unexpected, last-minute visits). If you are sponsoring an NYU alumni, you must use the alumni’s non-NYU email for the request.
You, as the sponsor, and your visitor(s) will be notified via email when your visitor request has been received and processed. If you don’t receive an email, search your email folders (including spam) for “NYU Campus Safety” or “identigy.io”.
Visitors will then be added to Campus Safety's visitor access list and will need to present a government-issued photo ID card to the Campus Safety officer for entry (visitors under 18 years of ag can provide non-government identification).
Sponsoring Individual Visitors and Large Groups
Lookup, Edit, or Cancel an Existing Reservation
Current NYU faculty members and employees who want to facilitate long-term recurring access to campus may choose to onboard external guests as affiliates through NYU’s affiliate management system. Once your affiliate has their NYUCard, they only need to tap into their authorized buildings or present their NYUCard to a Campus Safety Officer.
To update NYUCard access privileges for your affiliate (once their NYU ID Card has been picked up), please submit a request through CampusSafetyLink.
NYU's visitor management system should be used for individual visitors and/or events where normal building entrance protocols will be used.
For large events and events open to the public that may require a separate check-in process, please consider the below registration options in lieu of using the visitor management system:
Option 1: Large events open to the public
- Event hosts should write to CampusSafetyLink@nyu.edu, sending the event’s name, date, time, and location (building and, if applicable, room number).
- Event hosts must have staff placed at the entrance to the building where their event will take place to work alongside Campus Safety Officers to facilitate access.
- Event staff should maintain a sign-in sheet.
Option 2: Events with advance registration
- Event hosts use NYU’s visitor management system to sponsor the affiliates, vendors, and/or visitors who will attend the event. External attendees will present a government-issued ID to the Campus Safety Officer at the entrance to the event.
- Event hosts may have staff placed at the entrance to the building where their event will take place to work alongside Campus Safety Officers to facilitate access.
- NYU Faculty and Administrators: While you do not need to meet your visitor(s) at the entrance/lobby, be sure that your visitor(s) know exactly where to go (building, address, floor, venue.)
- NYU Students and NYU Summer Associates: You must greet visitors at the entrance/lobby, escort them while inside the building, and ensure they exit the building at the end of their visit.
- Individuals will only be allowed to enter the buildings specified by their sponsor on the Access Request Form.
- If the building or activity does not have a Campus Safety Officer, or the activity is not located in an NYU building, the sponsor’s department/school is responsible for coordinating and verifying access of their vendors and visitors.
- Residence hall hosts and guests must also follow the residence hall guest policy.
Visitors / Visitor Sponsorship
Are NYU alumni considered visitors?
Yes. We love it when NYU alumni return to the campus, but alumni need to go through our visitor management system.
Do Langone/Grossman School of Medicine employees/students need to be entered as visitors to access NYU buildings?
No. Langone/School of Medicine employees and students can enter NYU downtown buildings using their Langone ID card.
I have an event with a large number of visitors. What are my options?
Option 1: For larger events that are open to the public
Event hosts should write to CampusSafetyLink@nyu.edu, sending the event’s name, date, time, and location (building and, if applicable, room number).
Event hosts must have staff placed at the entrance to the building where their event will take place to work alongside Campus Safety Officers to facilitate access.
Event staff should maintain a sign-in sheet.
Option 2: For events using advance registration/RSVP
Event hosts use NYU’s visitor management system (JRNY) to sponsor the affiliates, vendors, and/or visitors who will attend the event via the bulk upload feature. External attendees will present a government-issued ID to the Campus Safety Officer at the entrance to the event.
Event hosts may have staff placed at the entrance to the building where their event will take place to work alongside Campus Safety Officers to facilitate access.
As a sponsor, what are my responsibilities?
NYU Employees (including Faculty): While you do not need to meet your visitor(s) at the entrance/lobby, be sure that your visitor(s) know exactly where to go (building, address, floor, venue.)
NYU students and NYU summer associates: You must greet visitors at the entrance/lobby, escort them while inside the building, and ensure they exit the building at the end of their visit.
Tip: Provide your visitor with your name and contact information in case the campus safety officer has any questions.
I live in a residence hall. Can I submit an unlimited number of visitors?
That depends. While you may submit your visitor through JRNY, residents of residence halls may be subject to additional rules, restrictions, and procedures. For more information, please review the residence hall guest policy OR contact your Residence Life staff.
My visitor is a minor (younger than 18 years old) and does not have a government issued ID. What should I do?
Visitors under the age of 18 can provide non-government identification. If you are expecting a group of minors please contact CampusSafetyLink@nyu.edu a few days in advance so they can provide notice to the appropriate teams. They may even be able to advise on how to facilitate an easier entry for the minors. All accompanying adults such as teachers, parents/guardians, and chaperones are expected to be submitted as visitors and have government issued ID.
I’m an affiliate, temp, contractor, or vendor with an NYU ID badge. Where do I go if I need my badge updated to access a specific NYU building or space?
The visitor management system doesn’t manage NYU ID badges. Contact your NYU sponsor or department. They will submit a badge access request on your behalf.
Can I grant a visitor access to all buildings?
No. Visitors (including vendors) only have access to the building(s) specified on one’s visitor request. Some buildings or spaces may not be available for a visitor request.
Can I request a very long visit (like nine months or a year or more?)
No. We reserve the right to limit the length of any visit. Current NYU faculty members and employees who want to facilitate long-term recurring access to campus may choose to onboard external guests as affiliates through NYU’s affiliate management system. As an affiliate one can get an NYU ID badge where the NYU department manages what the person can access. Please consult your HR or Operations teams on the procedure for your school or unit.
NYU's Visitor Management System - JRNY
I submitted my visitor(s) in the previous system (VEOCI). Did my approved visitors come over to JRNY?
Visitor requests submitted before August 15th at 7:00 pm ET will be moved to JRNY. In addition, any visit with a start date before September 15th will be migrated to JRNY and will not need to be resubmitted. Any requests submitted to VEOCI after August 16 or existing visits with a start date after September 16th will need to be re-entered in JRNY.
I did not receive an approval email after I submitted my visitor request. Did it go through?
If you or your visitor did not receive an email after you’ve submitted your visitor request, please search on “NYU Campus Safety” or “identigy.io” in your email folders as well as your spam folder. If you still cannot find an email after your visitor submission, please contact AskJRNY@nyu.edu.
Who has access to JRNY to submit a visitor?
Current NYU faculty, administratiors, students, and summer associates can access JRNY and submit visitors. You do not need an additional username or password. If you are not already logged in into NYU Home; the system will prompt you for your NYU credentials.
I can’t find a building when submitting a visitor. What should I do?
Make sure you enter at least 3 letters in the search box for the building.
Also be sure to try different combinations of a building’s name and address. Then select the correct match. The following will bring up Kimmel.
Example: 60 Washington Square
Unfortunately, some buildings or spaces may not be available for a visitor request. If you have any questions, please email AskJRNY@nyu.edu.
What does my visitor need to do on the day of their visit to access the campus?
On the day of their visit, your visitor should report directly to the destination building.
If the building or activity has a Campus Safety Officer, the visitor should report directly to the officer and announce they are a visitor. Be ready to provide the officer with a government issued ID, passport, or driver’s license. The name on the documents should match the visitor request.
Tip: Provide your visitor with your name and contact information in case you or the officer have any questions or need someone to meet the visitor.
If the building or activity does NOT have a Campus Safety Officer present, or the activity is NOT located in an NYU building, the sponsor's department/school is responsible for coordinating and verifying access of their vendors and visitors.
Is JRNY accessible?
Yes, we worked closely with NYU Digital Accessibility to make JRNY accessible to all members of the NYU community.
For Additional Support
Please contact AskJRNY@nyu.edu. This team is available Monday through Friday from 9:00 a.m. – 5:00 p.m. ET.
For all urgent security issues requiring immediate attention from Campus Safety, or to report an incident, please contact the Campus Safety Communications Center at 212-998-2222.