Bias in AI Is 'More Than a Glitch'

Racist soap dispensers. Chat GPT texts that seem like they’re grooming 13-year-olds. A kidney transplant list algorithm that disadvantages Black patients. “The next time you see some kind of AI disaster, I would urge you to think about it not just as a blip,” says NYU journalism professor Meredith Broussard, author of a new book, More than a Glitch: Confronting Race, Gender, and Ability Bias in Tech. “I want you to think: how is this emblematic, how does this connect to larger social problems, and can we find a solution that actually takes us toward a better world?”