"If it falls, we pick it up." While we can't predict when NYC will see the first snow of the season, we know that AVP for Operations Carlos Zafra and his Collins Building Services team, who start gearing up for winter as early as October, will be ready. With a strategic approach, a fleet of vehicles and tools, and a LOT of calcium chloride, they work round the clock before, during, and after each storm to keep our campus safe, accessible, and minimally disrupted—whether or not classes are in session. When you see them, thank them!