Health & Wellness Resources

The Wellness Exchange

The Wellness Exchange is a student’s greatest mental health resource at NYU. Students can call the 24-hour hotline at (212) 443-9999, chat anytime via the Wellness Exchange app in 6 languages (English, French, Spanish, Arabic, Simplified Chinese, and Korean), or stop by during drop-in hours to speak with a counselor about any day-to-day challenges or health concerns, including medical issues, stress, depression, sexual assault, anxiety, alcohol or drug use, and eating disorders.

Some common signs that someone may be having emotional troubles or even feeling suicidal.

Counseling Services

Other services available to international students are short-term talk therapy, medication management, groups, and toolkits. International students may be particularly drawn to toolkits which differ from clinical groups in that they are more focused on skill acquisition (similar to a class) and typically between one to four sessions in duration; therefore, reducing the stigma some may feel discussing such issues as navigating health insurance, making friends and connecting to community, managing anxiety, etc. Students can make an appointment by calling (212) 998-4780.

Counseling at NYU  | Solutions - Wellness Exchange

External Counseling Referral Partners

If students need long-term psychotherapy (talk therapy), the SHC has approximately 195 off-campus providers (psychologists, social workers, etc.) who accept the NYU Health Insurance, as well as other insurance plans, to offer students long-term care. Additionally, there are off campus providers who speak German, Bengali, Russian, French, Spanish, Hindi, Hebrew, Italian, Haitian Kreyol, Mandarin, Hindu/Urdu, Greek, Gujarati, Romanian, and Cantonese. If a student prefers a provider who speaks another language, the SHC will help to locate one. 

Medical Resources

Medical Services are available to all NYU students regardless of their insurance.  We offer primary medical care, women's health, physical therapy, eye care, dermatology, sports medicine, neurology and others to help students maintain their health in support of their academic success.  Vaccinations for routine preventive care, including free flu vaccinations are available. Students or student groups who will be traveling abroad can take advantage of travel health consultations to ensure that they have the necessary vaccinations and health and safety information for their destination. Interpretation and translation services are available for multiple languages.  Students can see all our services here.  Students can call 212-443-1000 to speak with a nurse 24/7 and to schedule an appointment or they can make an appointment online through the Student Health Portal. 

Psychiatric Assessment & Treatment

If a student is considering treatment with psychiatric medication, CWS can arrange for a consultation with a psychiatrist or nurse practitioner. Psychiatric treatment is available to students for the duration of their time at NYU. Please note that Psychiatry is a medical subspecialty service; therefore, the SHC charges a fee for psychiatric services. The cost of treatment depends on the student’s insurance coverage.

Because the SHC is in network with Wellfleet, formerly known as Consolidated Health Plan (CHP), - the school-sponsored health insurance - students who have CHP will only owe a small out-of-pocket co-payment. Students with other private insurances (Blue Cross/Blue Shield, Aetna, United Healthcare, etc.) will be responsible for the full payment of the fee, unless they have out-of-network coverage. For students with these private insurances, it may be financially advantageous to pursue psychiatric treatment off-campus. CWS clinicians can also assist a student with finding off-campus psychiatric providers.

For international students with the NYU-sponsored Geo Blue Insurance Plans, psychiatric services in CWS are covered in full. For more information, students can contact the customer service number on their insurance card or be in touch with the Student Health Insurance Office at 212-443-1020.