Student Conflict Resolution Center
The Student Conflict Resolution Center (SCRC) is a student led initiative created in partnership with the NYU Office of the Dean of Students and the NYU School of Law Mediation Clinic.
SCRC provides students with an opportunity to resolve conflicts with the help of trained, neutral, third-party student mediators. As fellow students, they know that college can be stressful and want to ensure that you can go back to focusing on what matters most to you as soon as possible.
How Does Mediation Work?
Mediation is a voluntary process where two or more parties work through a conflict with the support of a trained third party. Mediators set ground rules, ask questions, reframe issues, and assist the parties in understanding each other's perspective and generating solutions.
The SCRC has numerous mediators available, so choose the best time that works for you. Mediations can occur over Zoom or in person. There is no need to prepare anything - just show up and the student mediators will help with the rest. Sometimes students need more than one session and that's completely normal. If all goes well, the student mediators can help formalize and finalize any resolutions.
What is Conflict Coaching?
Sometimes students want advice and feedback, but are not quite ready to sit down for a mediated conversation with the other party. In these situations, the SCRC team can also offer Conflict Coaching. A trained mediator will discuss the issues with you, offer advice on communication, explore your own conflict management style, and provide encouragment and support to help you address the issues yourself.
Is SCRC confidential?
Student mediators are trained to keep conversations and information shared during the process generally private. However, there are certain limited situations, such as when there are allegations of illegal activity or violation of certain NYU policies, where mediators may need to stop the process and consult with an NYU adviser. The mediator will explain these limitations on confidentiality during your initial consultation.