NYU Information Technology (NYU IT) provides IT solutions and support to the NYU community, in partnership with school and local IT teams, to promote and enable teaching and learning, research, and administration. NYU IT’s purpose is to power the daily operation of the University while being a force for change and innovation.

Office of the Vice President/ CIO

The Office of the Vice President for Information Technology/CIO provides leadership and coordination of University IT strategy, governance, policies, and services.

NYU IT Purpose

To power the daily operations for NYU, while being a driving force for excellence, change, and innovation across our global university.

NYU IT Vision

To become NYU’s trusted technology partner, by supporting the community in achieving its goals, enabling innovation, and serving society and the University’s mission.

NYU IT Mission

To empower the NYU community with simple, stress-free, secure, and easily accessible IT solutions, and to work effectively to deliver the highest levels of customer satisfaction.

NYU IT Core Beliefs

  • People at the heart of everything we do (Customer Centricity)
  • Right promises, right delivery (Service Delivery)
  • Teams and partnerships work, boundaries don't (Collaboration)
  • We create space to innovate (Optimization)
  • We share information and build trust (Transparency)
  • We insist on excellence (Excellence)

IT Governance

IT governance at NYU is accomplished by engaging NYU’s leadership in setting IT strategy and priorities, and by getting advice and feedback from the NYU community.  The CIO Council, the group of IT leads and CIOs from NYU Schools is a key player in Infrastructure governance.

NYU IT is made up of the following units:

Application Development (Sherif Samaan)

  • Enterprise Application Development
  • Application Optimization

Business Services Office (Nelya Zonis)

  • Portfolio Governance
  • Finance
  • Vendor Management

Digital Accessibility, IT Policy & Compliance (Kitty Bridges)

  • Digital Accessibility
  • IT Policy
  • Compliance

Enterprise Data Management (Angela Y. Chen)

  • Identity Management
  • Enterprise Data Management
  • Database Administration

Infrastructure (Richard Mikelenich)

  • Cloud Services Coordination
  • Data Center Management
  • Database, Storage, and Storage Administration
  • Information Security
  • Networking, Telephone and Videoconferencing Infrastructure

Operation Services (Jeff Capuano)

  • Client Services (Service Desk (8-3333 in NYC) & Desktop Support
  • Global Command Center
  • Student Technology Centers, LaGuardia Co-op, and Residential networking  

Operations Technology & Support Services (Meenakshi Baker)

  • Facilities Systems
  • Work Order Systems
  • Capital Projects Systems
  • Space Management

Organization Development & Workplace Services

  • Employee Experience
  • Administration
  • Facilities
  • Events   

Program Services Office (Renaud Fournier)

  • Business Change Management & Service Delivery
  • Business Process Improvement
  • Project Management
  • Information & Analytics

Research Technology (David Ackerman)

  • High Performance Computing
  • Research Technology Services
  • LaGuardia Studio

Strategy, Planning, and Engagement (Annie Merkle)

  • Communications
  • Employee Engagement
  • Facilities and Workplace Services
  • Partnerships and Community Relationships
  • Student Relationships

Teaching and Learning (Ben Maddox)

  • Support for NYU IT Tools for Teaching and Learning
  • Technology Enhanced Course and Curricular Design
  • Digital Media, Animation and Video Creation
  • Outcomes and Assessment Research