FAQs

General Account Information

• I'm a new webmaster. Now what?!
• How can I let someone else update my site?
• How can I get a special email address for inquiries about my site?
• My site got hacked. What do I do?
• What software should I use to securely connect to the Web server?

i4 Migration Information

• What do I need to do now that my account was migrated?
• I'm having trouble logging in using SSH...what can I do?
• I'm having trouble logging in using Fugu..what can I do?
• I'm having trouble logging in using Dreamweaver 8...what can I do?

Technical Information

• When another webmaster tries to update the site, they can't upload files. How can I fix this?
• Why would I want to restrict access to my site?
• How can I obtain statistics about my site's Web traffic?
• How can I prevent search engines from indexing my site?
• How do I prevent my published email address from being harvested by spammers?
• Can I upload a cgi or php script that I wrote or found to my site?
• How can I protect information sent through form submissions?

Design Information

• I want my site to look like the NYU site. What do I do?
• I manage a departmental site within my school's Web site. Who should I talk to about possible site style requirements?
• I want to add logos or images from other NYU sites to my site. Are there any resources for these materials?