Albert is not optimized for Internet Explorer. We recommend using Chrome, Edge, or Firefox.
For the best possible Albert experience, and to fix common issues with Albert, be sure to clear your cache regularly.
How to clear your cache:
On a PC, click the "Firefox" menu in the top left corner. Next, select the right arrow next to "History, " and click "Clear Recent History". Or press Ctrl+Shift+Delete to open the recent history window.
On a Mac, from the Tools menu, select "Clear Recent History" Alternately, you can press Shift-Command-Delete.
Some pages/functions open in new windows, so you must enable your pop-ups if you have them blocked.
How to enable pop-ups: