In a large, fragmented community like NYU, it's vital to reach out to others, particularly those who are isolated or engaged in self-destructive activities. Campus mental health is the responsibility of all of us.
Students often communicate distress in a variety of ways, sometimes in speech, sometimes in behavior, and sometimes through social media. If you notice a post or message on social media related to mental health issues, or have concerns about what you’re reading, call the Wellness Exchange at (212) 443-9999 or chat via the app anytime. We are here 24/7 and can assess the situation and make a plan for support.
Here are some things that might indicate a student is struggling:
Here are some things to look out for that would certainly warrant notifying Wellness Exchange:
Please send the text of the message to firstname.lastname@example.org to alert a counselor to the concerns. Include any other information or concerns you may have.
For any concerns of an imminent or urgent nature, call the Wellness Exchange 24/7 hotline at (212) 443-9999 or chat via the app anytime. Crisis Response Counselors are available to assist in an emergency and can intervene right away to make sure the student is safe. To determine whether there is urgency, here are some clues:
Please also notify us if a student posts about rape or sexual assault or harassment. We can help the student access any needed services and resources on and off campus, and provide them with support.
Sometimes it’s hard to tell if a post is concerning or not, especially since many students use their social media accounts to be creative and express themselves. Please call or email the Wellness Exchange if you have any questions about a post, or if you want to bring something to our attention. We can review the posts, and the page, to evaluate what kind of intervention is needed.