information for practice

The performance ratings summarise our independent judgement of performance on a scale of zero to three stars. This year we have sought to strengthen our focus on the delivery of outcomes for those people eligible for social care services arranged or provided by councils. Accordingly, this year’s ratings are based on a new assessment framework, incorporating the seven outcomes from Our Health, Our Care, Our Say and councils’ leadership, commissioning, and use of resources. Our judgement about the delivery of outcomes contributes to the Audit Commission’s overall Comprehensive Performance Assessment of each council. CSCI issues the adults’ social services performance ratings alongside separate summary reports for each council, that identify the key strengths and areas in need of improvement for the coming year.