This report is concerned with the evaluation of the first two years of the Department for Work and Pension's (DWP) Ethnic Minority Outreach (EMO) initiative. This was introduced in April 2002, with funding initially running for a two-year period. £15 million was earmarked to support the service. EMO aimed to support jobless people from ethnic minority groups who needed help in making the transition into employment. Employment rates for individuals from ethnic minority communities are substantially lower than for the white population, and research has suggested that the New Deal has been less effective with ethnic minority groups than for white groups. EMO was intended to contribute to a narrowing of this gap by engaging people, moving them closer to the labour market and promoting higher employment rates within ethnic minority communities.