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FAQs

What fees are covered by the Health Service Fee?

The Health Service Fee paid by all matriculated students covers primary care and women's health office visits, counseling visits and commonly performed laboratory tests and radiological procedures performed at the Student Health Center at no or reduced cost.

What services are not covered by the Health Service Fee?

Specialty care services at SHC are not covered by the Health Service Fee but are available on a fee for service basis. Certain diagnostic procedures will also incur fees.

When can I begin using services at the Student Health Center?

All matriculated students pay a mandatory health service fee as part of the registration process. This fee, that cannot be waived, provides access to SHC beginning

Fall Semester: August 21st.
Spring Semester: January 9th.
Summer Semester: May 4th. (Students who were matriculated in the spring semester have access to SHC services through August 20th, even if they are not registered for summer classes.)

Why did I get a bill from the Student Health Center when I have the school insurance?

The NYU-sponsored Student Health Insurance Plans are designed to cover most of the healthcare costs of the average college student. In order to keep the cost of the insurance reasonable, students are responsible for a portion of the fees incurred.

What is a deductible?

Some insurance plan benefits require that an insured person pays some of their healthcare costs out-of-pocket before the insurance company will begin paying any claims. The dollar amount that the person is required to pay is called a deductible. For example, if your plan requires a $200 annual deductible, then you will have to pay the first $200 of medical expenses each year before the insurance company will pay any claim. (There is no annual deductible under the NYU-sponsored Student Health Insurance Plans.)

What is a copayment (copay?)

Some insurance plans require that an insured person pays a small dollar amount for each office visit. For example, a $20 per office visit copayment means that you will be asked to pay the provider $20 at the time of your office visit. The insurance company will process the remainder of the bill according to the plan benefits. Copays often have to be paid for medical prescriptions as well.

What is coinsurance?

Many health insurance plans require that an insured person pays a percentage of covered expenses. For example, if your insurance plan benefit calls for payment of 80% of the negotiated charge for a medical service, you must pay the remaining 20 percent.

What does "usual, customary and reasonable" mean?

"Usual, customary and reasonable "charges refer to the cost of treatment that are typical or standard for your geographic region. Most insurance plans will not pay for the cost of treatment by a healthcare provider that is above the typical fee charged by most other healthcare providers in the same region.

What will happen if I don't pay my medical fees for services from the Student Health Center?

All overdue accounts are transferred to your Bursar's Account. Uncollected accounts may bar you from registering for classes, using the library, receiving your diploma, and requesting transcripts.

When I scheduled my SHC medical appointment, no one told me that my insurance plan would not cover the costs of treatment. Do I still have to pay?

Appointment schedulers do not always have access to the information needed to verify what your health insurance plan will pay for billed SHC services. Students are responsible for knowing the benefits and limitations of their health insurance plans. They are responsible for making payment of any outstanding charges after the insurance company processes the claim.