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Features & Services

Reception Desk

Location: desk services are provided at the hall office on the first floor in the back right corner of the building past the elevators.

Access: Monday-Friday, 9am to 8pm; Saturday and Sunday 10am- 6pm. (Holiday hours may vary). For maintenance or other emergency assistance when office is closed, contact RA on duty through the hall security desk.

Telephone number: 212/443-3404

Desk services:

  • Information about the residence hall, procedures, services, and activities.
  • Check in and check out.
  • Maintenance Requests.
  • Key return and problems.
  • Mail and package pick up.
  • Cleaning equipment loans.

Safety and Security

Safety and security are everyone's responsibility (link to Students section: Staff Services Offered), but this residence also has specific building security procedures:

  • NYU Public Safety Services officers on duty 24 hours a day.
  • Protection telephone: 212/995-3860.
  • All residents must present their NYU ID cards on entry.
  • All guests must be signed in and out by their resident host and leave picture ID at the guard station.

Dining Services

Deli attached to the residence hall (cash or Campus Cash only, not meal plan).

Maintenance Concerns

Report maintenance concerns to the residence hall reception desk. Service Requests should be submitted at the first sign of a problem. If there is damage in your room, do not repair it yourself. Skilled repair personnel will fix it for you. Preventative maintenance and routine repairs are done without charge, though you will be billed for any damage caused by your negligence or actions.

Emergency repairs include major leaks and flooding, inoperative door locks, and any problem that endangers safety or property. In case of an emergency, contact the reception desk or any member of the residence hall staff immediately.

Mail

Mailing Address format (do not include the residence hall name):

Student Name
400 Broome Street, Room #
New York, NY 10013

Shipping Packages before arrival: Do not send boxes or packages for arrival at your residence hall before you check in. You can pick packages up the same day a package notice is placed in your mailbox. Package distribution hours may differ by building.

Room and suite types

  • 1-3 bedroom apartments with 1-3 persons per room.
  • Shared studio apartments for 2 persons.
  • Loft apartments divided into 6 rooms for 11 persons.
  • Single bedrooms, all in multi-room suites or apartments.

Kitchen

  • Kitchen with refrigerator, stove, oven, and sink.
  • Dining area with table and chairs.
  • Residents provide their own cookware, dishes, and supplies.

Bath

Full bathroom with tub/shower in each suite (2 bathrooms in loft apartments).

Furnishings

  • Long (80 inch) twin beds, desk, and dresser for each resident.
  • Dining table and chairs in kitchen area.
  • Two-seat couch in multiroom apartments with common living areas. Windows have blinds.
  • Hard wood floors in student rooms and suites.

Telephone

  • NYU telephone service is provided at no additional charge. This includes unlimited local calling, call waiting and caller-id. Free voice mail is provided upon request. Your telephone number is included with your room assignment, and the telephone service is available when you check in. There is one telephone jack per person sharing one telephone line in each bedroom. Residents provide their own telephones.
  • NYU long distance service information will be mailed to your home address before school begins or provided at check-in. If you have any questions or concerns, please contact us by email at telephone.service@nyu.edu or by telephone at 212-998-3333, option 2. For further information about our services, please go to: www.nyu.edu/its/telephone/student.

Internet connections

Ethernet connections to NYUNet and the Internet for each resident are provided in each bedroom. Connection information will be mailed with your room assignment before you arrive, will be available at check-in, or may be accessed at www.nyu.edu/resnet. Residents provide their own computers with Ethernet cards, cables, and software.

Cable TV

NYU Cable TV service is provided, with one cable connection per bedroom, for access to national cable networks and special programming. Residents provide their own televisions and connecting cables .